Hello,

I would like to have the choice to display or not "Root entity" in the subject of my notification e-mails.

For instance, if I have "Root entity > Entity" displayed, I would like to choose to display only "Entity".

Is it possible ?

My goal is to get as few information I can in my subject.

Supplier can login and manage his sub-users and thier tickets

bonjour, dans une de mes structure avec GLPI tout les ordinateur ont bien remonter, sauf un qui ce trouve autre part.

Comment extraire les informations des cette ordinateur et les réinjecter dans le GLPI.

Merci d'avance

Hi !

I think it would be desirable to be able to hide the subtasks of a project's task in the tasklist, because it just doesn't seem very ergonomic to me. I will leave it up to you guys to decide whether it's a good idea or not. I think it's just polluting and distracting from the main project's lines. 

Thanks !

Regards

I would need to be able to set a status and actions to my different components (like "ok or ko or others" to status and like "to be clean or to recycle or others" to actions) include them in my enclosures. 

De que forma GLPI mostraria (quizas lo haga y no lo sé) si se ¨robaron¨ o desconectaron una parte de la pc, lanzaria alerta

is there a way that when user information changes. the tickets which have been closed do not get updated to the new user information. users move around and i want all call records to remain with old user information because that information was true at the time the call was logged.

Hi,

When looking at the volumes of a computer managed by GLPI, all the infos are expressed in Gio and Mio, which are different from Go and Mo. Could it be possible to allow users to choose their preferred unit ?

The infos obtained now are in a different unit from the ones provided by the Windows explorer, for example, which can be troublesome.

Thanks :)

allow technicians to assign calls back to help desk without allowing them to assign to another technician. base the group to assign to per the profile or something like that.

help desk agents can assign to every technician but the technician can only assign to help desk .id it possible ? 

Asignación masiva de ANS a partir de las acciones.