Hello.

Will be really appreciate to have the submit ticket form button on the top of the page. Many times, ticket description are really long and we have to scroll down in order to submit a modification on ticket properties.

Currently, is not possible add source code like HTML or XML in Knowledge base. 

The main objective is use the KB like a source code repository. 

Add parameters so that we can handle license renewals, and so we can keep track of versions and financials, today we only have software versions

Hello. Are there any plans to implement such a function: The user has two emails in their profile one@email.com and two@email.com. First (one@email.com) selected by the checkbox. The user creates a request from email two@email.com. The request is successfully created under this user, but notifications are sent to one@email.com. Is it possible to make them come to the email address from which the request was made, or both at once?

Hello,

Is it possible to add a reminder for technicien who forget to add a followup for requester?

For instance if the technicien did add a followup on an open ticket for few days...

Regards

Hello

It would be usefull for helpdesk and technicians to have a picture of the material.

with the material

on the printers, computers, network view list

Currently only able to use LDAP. The previous "FP SAML" is no longer available and not support version 9.4 and above.

We need to be able to move with new authentication options.

Hey,

Can you please add the following two locals:

• fr_BE: Français (Belgique)
• nl_BE: Nederlands (België)

The translations for version 9.4 have been added to transifex.

Many thanks in advance

Hi. Can you please add multiple users for assets functionality? I mean one hardware for multiple users, like network printer. Thanks! You product is great, keep going!

I also suggest you some help with front-end - I have know JavaScript, HTML, PHP.