My suggestion is quite simple, create a new category, name In attendance, or similar, so that when a technician is solving the case, but do not want to put on pending.

The transfer UI is too complicated.

An administrator, performing a transfer may not have to see all option for the transfer selected.

Showing these options give an impression of "oh I don't unsterstand, it may be dangerous and I'm not going to to it".

Discuss if these option shoud be display when a user have a Transfer READ permission, or if another right for using the transfer should be added.

Is it possible to create a new field for tickets, named "Time to Contact"? The idea is to have a new indicator for teams. 

Looking to have SMS server configuration, so user can get sms alert once request or incident is register 

http://forum.glpi-project.org/viewtopic.php?id=158587

There are another UserEcho 7 Months ago but i put another one. 

É possivel configurar para automaticamente, todo o chamado depois que aberto, receber um acompanhamento pré estabelecido?

FusionInventory agent gather more informations about a printer that could be used for Printer dictionnary.

For now only name, manufacturer and comments are available.

Add PORT, SHARED, NETWORK

It should be useful to improve recurrent ticket system or add the possibilty to schedule a ticket creation allowing to prepare the ticket before creation

For account creation / deletion...

Hello,

In GLPI 0.90 planning, we had possibility to export planning for a group in one ICS file. Since 9.1, we need to export ICS file for each member of a group which is really painful.

Please add possibility to export one ICS file for a group.

Preciso de uma solução para realizar backup automático no glpi.