Hello, I currently use for my users the notifications system, and it works fine.

Everyone in my organisation has a specific profile to get notifications for any follow-up or task done for a specific ticket.

But when my users are away, for holiday for instance, they always got follow-ups for every ticket, which is annoying.

So I made a specific profile, identical in all ways to their former profile, except that no notifications are sent to them while away, which alleviates the inboxes charge.

It works well, except that it is a manual operation and that if I forget to enable again the notifications, they do not get notified.

Also, if I forget to set the "mailless" profile, the inboxes explode.

So I would like a "holiday planning", to disable temporarily the e-mail notifications for my users while they are away, for a specific period of time.

I could then set the holidays for my team, and forget about it.

What do you think ?

It would be really useful to have as much info as possible in the bubble popping when hovering tasks in the planning: Entity concerned, related ticket number and description, etc...

For now, we have to open the task from the planning and click to see object in context to know what the task is about.

Hello everyone.
I would like to know if it is possible to configure a ticket so that when a specific user opens, a technician cannot see it.
Example: I have the user rh3 (self-service), when he opens a ticket, I don't want the technician2 user (technician) to see that he opened that ticket.

Sync with events present on Calendar get user by e-mail and create on GLPI.

Hi,

actualy when you create an asset, the destination entity is the active one. Example : If you are in the root entity, the asset was create in this one.

It 'll be interesting to add the possibility to choice the destination entity in the asset creation form.

Thx

Add dynamic task lines in project GANTT view, useful for large number of projects with many tasks to organize:

• Like in Kanboard, MS Project, etc., ability to move tasks from date to date from GANTT view
• Ability to stretch or squeeze each task duration from the beginning date or due date from GANTT view
• Drag&drop tasks to rearrange GANTT view in custom order
  

Hello.

Will be really appreciate to have the submit ticket form button on the top of the page. Many times, ticket description are really long and we have to scroll down in order to submit a modification on ticket properties.

Currently, is not possible add source code like HTML or XML in Knowledge base. 

The main objective is use the KB like a source code repository. 

Add parameters so that we can handle license renewals, and so we can keep track of versions and financials, today we only have software versions