If we want to set the requesting client on the ticket notification, everything is fine,

and we can also choose: Administrator, Supervisor, etc.

But when we want to do the same thing for contract notifications, we can't.

There is only the profile: * and the group: * the group supervisor: * etc.

Because the choice is relative to the context of the element: Ticket, Contract, Problem etc.

Not good at least for me.

When a notification for a contract is sent, all users of the entity receive it, simply because we can only choose Profile: Applicant.

As a contract is tied to a machine (a printer in our case), we simply want the user of this printer to be notified, not all other users of the entity.

I created another profile for those who manage the entity and if I have to send contract notifications to them, I put it in the contract notice.

To make things simpler:

I think we need all the features of the recipients regardless of the notifications.

We have a lot of feedback from customers who do not understand why they receive a notification that does not concern them.

Thanks

Hello friends, I am a GLPI user with inventory of equipment from the fusion agent but I had a theft of hardware parts more specifically RAM memory, but we never knew when this happened and with this case I want to ask if there is a notification for it to alert on the change hardware of a PC. Example: my PC was reported with 4 Gb in RAM for the first time and the next time the agent was reported and had only 2 Gb in RAM, this means that 2 Gb were extracted and at this time GLPI generates a notification warning about the change.

it may be possible to add a differentiation between the virtualization levels (LDOM'S and ZONES) in solaris 11 in order to gather more information about the serial number and the different zfs or zpool associated with the main system.

I would like to contribute with these proposals

May you considerate CMDB, CHAT, REMOTE DESKTOP?

Bonjour

Je possède un GLPI 9.3.3 pour gérer les incidents informatiques chez nos clients.

Est il possible d'empêcher l'ouverture et la saisie d'un ticket dans le cas ou le contrat du client dépassé, annulé ou expiré.

Merci pour vos réponses.

It would be great, to have the count of inventory items in on the overview page, when there a more than one of the same type/name:

I am looking for customize the asset fields 

Hello everyone,
I would have a suggestion for improvement for GLPI, I miss it very much in the area of the followups something similar to the solution model.
Where would you record the followups with the standard text.

For example:
I have to ask the user to contact the service center because we can not get in touch with the user. This text could already be registered in the tool that standardizes the communication of the technicians with the users.

Hello

After many searches on the web, it is very complicated to find solutions to make rules due to regex language.

It would be very useful to simplify it without regex knowledge or integrate rules template in glpi

Thank you