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Add "Clear Formatting" button in TinyMCE

pxlcore 6 years ago 0

We get our tickets via mail collector. Every user has its own format inside it's email. So every message looks different with different fonts and font sizes.

To get all messages look the same inside GLPI, I have to remove the format. TinyMCE has such an option (button) called "Clear Formatting".

Pasting content via [Ctrl]+[Shift]+[V] removes every formatting. Especially lists and so on. The TinyMCE function only removes bad font settings.


Possibilité d'affectation d'un document à une prise réseau

Nicolas_ 6 years ago 0


Dans notre entreprise nous exigeons de nos intégrateurs informatique de fournir les rapport de test des prises réseaux qui ont été câblées.

Il serait intéressant de pouvoir affecter un document (en l'occurrence notre rapport de test) à une prise réseau.

Merci d'avance,

SPANO Nicolas


Installations tab directory in software.form.php needed

Alex Benedic 6 years ago 0

may i know the source code directory in software.form.php for tab number 4 (installations). 

Image 187

it will be helpful you guys show me the correct directory/source code for the particular tab. thank in advance.



Meryam 6 years ago 0

je travaille sur un projet de GLPI,exactement sur la partie gestion des contrats,
je veux savoir est ce qu'il y a une possibilité de deviser le coût totale en partie ?????


Reccurent ticket template - project task

chauchse 6 years ago 0


I often use "Reccurent ticket" functionnality. Is it possible to add the predefined field "Project - Project task" in order to auto link the reccurent ticket to the existing project task.


I use GLPI to manage IT security project.

Each month, I create a new ticket (by reccurent ticket) fore "Firewall rules audit" an i have to link it manually to the GLPI project task.


Request: separate privileges for add/remove a user to Entities

Mr. Birl 6 years ago 0


I have found that it is possible to, effectively, shut-out a user of the Super-Admin Profile, by a lesser privilege account under the Admin Profile.  Using two of the accounts below, glpi and su-sbirl:

    Image 181

With the following privileges under the "Administration" tab for each respective Profile:

  Image 182

When I login as 'su-sbirl', I can go into Users, click on the 'glpi' user and go to the Authorizations tab.  From there I can check the box for "Root entity", go to Actions and proceed with "Delete permanently the relation with selected elements"

Image 183

By removing that Entity,

Image 184

The Super-Admin, glpi, can no longer log in:

Image 185

I can think of some work-arounds to prevent this, but I wonder if there should be additional privileges for adding a user to an Entity as well as removing a user from an Entity.


external link on specific item - no only categorie

anthony 6 years ago 0

be able to link an external link on a specific item.

for exemple , we can create an external link on a general computer but not on DELL computer


Add "Financial and administrative information" for documents

Simon 6 years ago updated 6 years ago 1

It would be great to add "Financial and administrative information" tab for documents. 

In that way, we could link a document to a budget !

Example : I have a 1000$ maintenance on a server. I can add the invoice linked to my server (in the documents tab). And then, with this feature, I can activate "Financial and administrative information" for this document in order to link it to a budget? 


Management by priority (Queue position)

TGr 6 years ago 0

Add a possibility management of tickets by priority (Queue position). This could be manage within a group.

User who submitted a ticket could see the rank of his request within the assigned group.

The queue position would be influenced by priority and other parameters that could be configurable (Very urgent and urgent could bump lower level of priority)


Models Notification

EC2311 6 years ago 0


When creating/updating models (projects, tasks) no notification should be sent : perhaps for some they must be sent.

So in notification, allowing to manage sending or not of notifications of projects, tasks and so on...