When Ticket is in "Waiting" status, there is no any way to Change status to "Processing" when document is attached by the self service user.
Either There is no way using rules.

Could be enhance the GLPI to do this, although using a rule.

| Bug fix? /no
| New feature? | yes

Sometimes, the user request needs a manager (or managers approval) to be done.

Of course we can use the validation feature to simulate this, but it's not a solution validation yet, because sometimes the manager can refuse and the ticket will be closed.

So, it would be helpful to have a new option to send this approval to a group of managers 

Add LACP to Fiber Channels...
I cannot interconnect 2 switches that use lacp per fiber link

I have  couple of printers that connected with USB (to closest computer) and with Ethernet. This ancient forum thread https://forum.glpi-project.org/viewtopic.php?id=17709 suggest  to switch Printer's Management mode to "Global" and it works - it allow to connect printer to multiple PC, but now it hard to say what PC connected via ethernet or with USB.

So it will be nice to have "type of link"  between devices in "connections" tab, like "USB", "Ethernet", "Parallel", "WiFi".. or even for other types of equipments like "monitors" with "hdmi", "VGA", "DVI". Depending of  available ports in device for example

We need an extra field for displayname from LDAP/Active Diiectory.

It should be usable by Plugins.

Improved quick fill of follow up information to optionally include state choice in Follow Up template.

So for example, follow up template could be:

Name: Review

Content: State has been changed to Review

Comment: quick change to review state

Source: Direct

Private: No

State: Review

Then all technician would need to do would be select Review from follow up templates and click Add button.

Add hooks within the global search engine and KB search engine to allow plugins, to easily provide search results in the correct format for adding to the result list.

e.g. to allow TAG plugin (or any other plugin) to generate results for global and KB search

I can tag items such as Project Tasks and KB items but I cannot search for them or even filter for them via TAG, so being able to tag them is almost pointless. 

Can we add the ability to search by tag in the global search as well as in the KB search. Could be by prefixing with # like #hashtag in the search or simply by treating the search text as a possible tab.

May be dependent upon the Idea - CHANGE add start and end dates also being implemented. But could use resolve date for check.

Ability to associate change freeze calendar with entity and check change planned start and end dates against change freeze calendar.

Possibility to create warning banner at top of every change record tab saying something like:

”Change window is in change freeze, please seek CIO approval to proceed.”