Hello.

Will be really appreciate to have the submit ticket form button on the top of the page. Many times, ticket description are really long and we have to scroll down in order to submit a modification on ticket properties.

Currently, is not possible add source code like HTML or XML in Knowledge base. 

The main objective is use the KB like a source code repository. 

Add parameters so that we can handle license renewals, and so we can keep track of versions and financials, today we only have software versions

Hello. Are there any plans to implement such a function: The user has two emails in their profile one@email.com and two@email.com. First (one@email.com) selected by the checkbox. The user creates a request from email two@email.com. The request is successfully created under this user, but notifications are sent to one@email.com. Is it possible to make them come to the email address from which the request was made, or both at once?

Hello,

Is it possible to add a reminder for technicien who forget to add a followup for requester?

For instance if the technicien did add a followup on an open ticket for few days...

Regards

It would be nice if FusionInventory could have a feature to send an alert to the administrator when some items (hardware or software) are changed (added or removed) from a computer.

So, basically the system would be a quite simple.

The administrator can choice which class of item would be monitored like:

Memory

Motherboard

PCI cards

Hard Disks, and so on..

or if monitoring will be global like:

monitoring all of the items from the workstations or servers.

The basic function would be an alert via email to the administrator of the inventory. However, it would be pretty good if Fusion could have a section on a dashboard to view recent changes of the items.

I think it will help the majority of admins around the world that need to know what happen in their environment.

We could have 2 screens like this:
1- Monitoring:
The GLPI Asset Monitoring module will control that all changes in devices, assignments, software, hardware and licenses are detected on the organization's workstations and servers. It also maintains a complete and detailed record of each change and alerts for all monitored devices, allowing real vision and control of all configuration changes in the IT infrastructure.
2- Alarm panel:
Any changes or modifications to the IT infrastructure are immediately marked with a flag in the GLPI Assets alarm log and the Alarm Summary Panel. This tool not only provides a clear view of changes in assets, but also automatically generates a unique ticket number that allows you to identify and consult any specific modification or change detected.

Configurations

By using the Monitoring module, you can quickly configure the levels of criticality and escalation of each type of change / modification alert, and choose which groups or individuals to notify, either via email or SMS or WhatsApp or Telegram

Hello

It would be usefull for helpdesk and technicians to have a picture of the material.

with the material

on the printers, computers, network view list

Currently only able to use LDAP. The previous "FP SAML" is no longer available and not support version 9.4 and above.

We need to be able to move with new authentication options.

Hey,

Can you please add the following two locals:

• fr_BE: Français (Belgique)
• nl_BE: Nederlands (België)

The translations for version 9.4 have been added to transifex.

Many thanks in advance