Please check if the feature has not already been requested.
If not, please describe it

Change the size of an image in email
Is it possible to create a setting to control image sizes?
For now, max image size is 400x300, but it would be great if this size could be customized.
For example, in our organization, all departments except IT do not use the GLPI web interface, and all communication takes place by mail, when someone writes and attaches an image to us, it is so compressed that it is impossible to parse the image, and when we answer the employee and attach the image, the employee can not see the text in the picture.

DISPLAY CHANGE / PROBLEM TICKET ON HOME
Hello,
When I create a new change / problem ticket and assign it to me, there is not not visible on my home page.
Home page : http://localhost:8080/GLPI/front/central.php
To reproduce
Steps to reproduce the behavior:
- Go to 'Assistance'
- Click on 'Changes'
- Click on '+' sign
- Fill all the followings and assign it to you
- Click on 'Add'
- Go to 'Home'. The new change ticket is not visible.
Logs
There is no error in log files.
Screenshots
Can you display the change / problem tickets on Home page ?

Add the 'Location' field in changes
Hello,
Today, it is not possible to define a location for a change
Therefore, it is not possible to list all changes for a location. Consequently, we go 2, 3 times to a single place or the users are surprised to see us coming to replace a PC tower without bringing a screen or whatever they are waiting for...
So, I recommend adding the field 'Location' in the changes. It seems to be logical and profitable for the majority
--
Merci de m'avoir lu et bonne journée.
Malamort
GLPI 9.2

Ticket validation - Respond via e-mail
I think it might be convenient to validate a request directly in the email using an accept / reject button. Some validators are not very comfortable with the GLPI interface for the validation part.

Time format not configurable, only 24-hours
Not able to change time format, for example to 12 hours AP/PM.
GLPI support a lot of languages, but it isn't very flexible in setup language formats, for example change 12/24 hours format.
It would be fine to have a option to change time format at least 12/24 hours. Better would be add option to also use custom time format for displayed time.
For example Wordpress use 4 option and one custom:

please add pgp support
Hello, it would be very nice if you add pgp/gpg support to sign/crypt/encrypt mails like other tools (eg otrs). Nowadays you don't know if that mail from our (IT)-Support or from somewhere else, so when it signed you know that. The same with encryption, when you write a ticket it is sometimes very helpfull to encrypt the mail (eg for password or tokens).
best regards

Plugins - Check for a newer version
Create 'Check for a newer version' button on Plugins page.
Create 'checkpluginupdate' automatic action.
Use the Plugins Catalog website for list of plugin versions.

Improve search criterion with drag and drop
When adding a search criterion with a global search criterion they are added in order.
Unfortunately this means all search criterion are together and all global search are together.
A modern drag and drop of search criterion would fix this issue.

Diff implementation to tickets etc
At the same time I'm using Redmine and GLPI to manage IT projects.
One of the problem with GLPI which is nicely solved in Redmine is
showing the difference after updating the ticket or whatever in GLPI is
to change. Redmine tells me exactly the 'diff' between old and new
version of the ticket, change etc. In GLPI the only thing I know is that
something has changed, but had no idea what was it. So it would be nice to see a diff (link to page with diff?), which could show the exact last change (what was changed, who made it and when - just like wiki pages).
I know
there is History, but it does not show sufficient information.
Сервис поддержки клиентов работает на платформе UserEcho