Please check if the feature has not already been requested.
If not, please describe it
ListView project manager tree
Nice project manager in 0.90.1, but non tree view and this bad...
Subprojects in all list view no good idea
Add roles to manage users
It would be nice if we could have "roles" that contain groups and authorizations
Eg : There is a role named "HelpDesk Lvl1-2"
This role has :
- the profile "HelpDesk Lv1" on entity E1
- the profile "HelpDesk Lv2" on entity E2.
- the groups A, B, C, D, ...
I create a user with this role and he takes the corresponding profiles and groups.
FRANÇAIS
Je crée un grand nombre d'utilisateurs avec les mêmes profils / autorisations et les mêmes groupes.
Ce serait bien si nous pouvions avoir des «rôles» qui contiendraient des groupes et des autorisations
Ex : Il y a un rôle nommé "HelpDesk Lvl1-2"
Ce rôle a:
- Le profil "HelpDesk Lv1" sur l'entité E1
- Le profil "HelpDesk Lv2" sur l'entité E2.
- Les groupes A, B, C, D, ...
Je crée un utilisateur avec ce rôle et il prend les profils et les groupes correspondants.
Create wiki
If a wiki was available I could update procedures because on the website many procedure are obsoletes.
Major priority on actions - Business rules
When we add a business rule, on Actions we can assign "Very high", 'high'... priority but we cannot assign the "Major" priority
Integration of plugin Web applications
Most organization use some form of Web application such as OWA, WordPress, Joomla or GLPI.
The Web applications plugin allows tickets to be associated with the web application.
The last few releases for the Web applications plugin fail to support association of ticket which is the most required feature of the plugin.
Integrating the Web applications plugin would allow myself and others to upgrade to the current version of GLPI rather than being held back.
"Significant events" for objects (eg. for computer: OS install, hardware upgrade, etc.)
I'm suggesting the fact that GLPI could keep track of the significant events a Computer/Phone/NetworkEquipment/Printer/Room/etc suffered or gained of. The goal is to offer a clear view of what happened to it.
Examples:
For a computer:
* Computer was acquired
* OS was installed
* Faulty RAM was replaced
* HDD was "upgraded" for a SSD
* OS was reinstalled
For a Network equipment:
* Switch was acquired
* Faulty fan was replaced
* Firmware was upgraded
I must admit the initial need that made me think about this feature is for computers. Because they are pieces of hardware that "lives" the most and are what users are the more sensible to (it's what they use everyday and it's shape determine their mood/user experience), I need a digest of bad and good things that were done to it, so that I can determine if the whole computer should be replaced or if a OS re-installation could improve the user experience.
Implementation could rely on tickets with a simple "Significant event?" checkbox.
The "x was acquired" event could use financial and administrative informations from the "Management" tab.
Theses events shall be listed on a dedicated "Significant event" tab ordered by date.
I'm not sure the need is strong enough for a core integration so it'll be a plugin.
Problem with rule to assign technician group
I have a business rule that assign a technician group by category, for add and update. The group is added but i want change it.
Thanks in advance.
Add image button on forms
It would be great to improve the user experience of the service catalog to add a new type of item question in the forms.
For exemple having images instead of text to allow the user to click on one to select sub section of the forms.
it will be like having images instead of text for the Radios type.
We can do this by adding a description type with images linked to sub forms but it will increase the number of forms uselessly...
exemple of what wanted below (but without the need to have the radios button):

Add a new field ot Change type
To maintain an ITIL compatibility on change management in GLPI it qould be great to add a new field of Change type for the changes.
This type of changes are described in ITIL :
- Emergency Change
- Normal Change
- Major Change
- Standard Change
So you don't have to recreate a tree sctructure with all the subcategory in each 'change type'
Сервис поддержки клиентов работает на платформе UserEcho