Welcome to GLPi feature request service.
Please check if the feature has not already been requested.
If not, please describe it

0

About projects / project tasks (with incident and changes)

Kurt Leën 9 лет назад обновлен CDuv 8 лет назад 2
I like what you have done in 0.85 (and 0.9) that you can assign a ticket to a project task. (easy to register tickets for projects that are still being implementend)

I also like that time of the tasks in the incident tickets is added to the project task

Image 8


What I’m still missing, is to add the ticket directly to the project task.
If you look in the ticket there is no drop down or add button (so you have to go to the project, project task, search for the incident ticket, etc …)

Image 9

Perhaps it is even better to add it to the “items”.

Image 10

So that we have 1 location where you can link the associated items. (just like a piece of software or computer)
It would make the Gui simpler (not another tab / extra screen)

And while you are busy (sorry don't want to sound to demanding, just want to give my opinion)
… Could you also do the same for a change?

Currently you can add a change directly to a project. Which I find a bit odd.
I would think that a change (even more then a ticket) should be assigned to a project task instead of a project.
So It would be nice if we could do the same with a change, link it to a project tasks and that the time spend on the task is added to the project task.


Image 11

Again, thanks for the developing such a great piece of software.

Keep up the good work !!!

0

background contrast

yves tesniere 8 лет назад 0

in 0.90 background was white.

in 0.90.1 fields label background are now grey, I think fields background should also be more contrasted.

0

PDF export in cyrillic bad

Сергей Жемойтель 8 лет назад обновлен Walid Nouh 8 лет назад 1

glpi 0.90.1 whith default conf pdffont Helvetica bad export

bugfix this:
UPDATE glpi.glpi_configs SET value='dejavusans' WHERE name='pdffont';


0

Add global view page for entities

Christian Bernard 9 лет назад обновлен Megachip 9 лет назад 4
When select an entity, show in a tab computers, network, devices, ...
0

pouvoir envoyer un listing des tickets par utilisateur

sitasi44 9 лет назад обновлен ylagva 9 лет назад 2
Pouvoir envoyer un état des lieux des tickets pour un utilisateur
0

Approval improvement

ylagva 9 лет назад 0

When we have a request to approve we need to click on the line to select the approval request.


It would be easier to have a dropdown list on the same line to select " granted, refused, ..."


This is a feedback of a lot of users.


Thank you

0

Integrated pool (Self Service main page)

Christian Bernard 9 лет назад обновлен 9 лет назад 1
Set a monthly pool for user suggestion on the main page

ex:
What feature do you want us to improve

1- Self service password reset
2- Be able to change our background
3- ...




0

Add entity detail in global search

Christian Bernard 9 лет назад 0
Allow global search to search through Entity addresses, city, ...
0

Ticket Sub Category

Jimesh Makawana 9 лет назад обновлен CDuv 8 лет назад 1

Hi,


There should be dependent subcategory for tickets.


Like first category is like request,incident,problem,task


if you select incident than second sub category is Hardware, Software, Network, Server,


If you select hardware than third one is Desktop, Laptop, Workstation, Printer, Scanner

0

new section : call

Claudiu Emanoel 8 лет назад обновлен CDuv 8 лет назад 1

in the history window you can press the call button

you can enter a text with what has been said

Сервис поддержки клиентов работает на платформе UserEcho