Please check if the feature has not already been requested.
If not, please describe it
I'm not a robot captcha for anonymous ticket creation
Create "I'm not a robot" captcha for anonymous ticket creation via helpdesk.php.
This should prevent bots creating tickets.
Fuso horário criar rotina para certo dos fusos horários dependendo do pais.
Toda vez que atualizamos o GLPI o horário muda e fica errado, precisa fazer procedimentos no php.ini ou no based_config.php, pela a nova versão não existe o ultimo arquivo, como ajeitar agora o fuso horário.
Search computer by alternate username
When we use the search to find a computer, it would be great if it were possible to search for the alternate username, so it would greatly speed up the process of locating a computer.
Is it possible to assign SLM in the tickets rules?
Hello!
Is it possible to assign SLM in the rules? Showing the SLM list (containing SLA and / or OLA) in the tickets rules?
Thank you!
Journal de bord
Bonjour à tous,
Je recherche désespérément un moyen d'avoir un "Journal de bord" sur GLPI.
L'idée étant de sélectionner une personne; la date; le temps passé; éventuellement certain tag; et puis description de l'action entrepris par l'opérateurs.
légèrement comme des tickets, sans pour autant avoir à renseigner tout les éléments.
Avec si possible... un mode recherche avec les différente variable cite dessus et éventuellement des vus statistiques du temps passé des opérateurs sur certaine action (les tag).
Merci
SIte / Demo in Brazilian Portuguese
As we can see in the Telemetry (http://glpi-project.org/telemetry/) PT-BR is the second most used language in GLPI.
It will be cool to have a site and the demo with a user in PT-BR.
Problems to attach files to GLPI incidents
Dear
With the version 9.1.6 I have problems to attach documents to the incident, the system is blocked and does not assign the incident as a rule, but without the attached document it works, is there any configuration by GLPI or is it a theme of the web server?
Thanking your comments Victor
Ticket Testing validation
the process : user create request ticket, the technician create a task tech analysis and test and we need a validation from the requester to approve the solution, after the validation the developer creates a change linked to the ticket to apply the change.
We would like to add a rule : send an approval to the requester
Customer support service by UserEcho