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0
No es un bug

recurring tickets not included in dashboard plugins

cleomar hace 6 años actualizado hace 6 años 2

please update counts recurring tickets in "dashboard plugins"

Thanks,

Respuesta
glpi hace 6 años

Hi,


Thanks for your suggestion, but this site is only dedicated to GLPI, not community plugins.

Regards,

0
Denegado

ticket by e-mail from anonimous

Pitot Adriano hace 6 años actualizado por glpi hace 6 años 1

Hi there,

in order to increase security, is interesting to accept ticket from anonymous just to that domains are configured in authentication by e-mail.

is a good idea too insert this sender as user to related entity.

Respuesta
glpi hace 6 años

Hi,

Thank you for your suggestion.

This is already possible, you can set strict domain/email/headers/etc... acceptance rules in "Administration > Rules > Rules for assigning a ticket created through a mails receiver".

Regards,

0
Denegado

Add export of pictures to PDF plugin

cake hace 6 años actualizado por glpi hace 6 años 1

Currently only the text parts of for example FAQs are exported. It would be nice to get the pictures embedden in the entries exported to the PDF too

Respuesta
glpi hace 6 años

Hi,

Thanks for your suggestion, but this site is only dedicated to GLPI, not community plugins.

Regards,
0
Denegado

Responsive Layout

FBSDev hace 6 años actualizado por glpi hace 6 años 1

Convert GLPI to a responsive layout for less screen refresh.

Respuesta
glpi hace 6 años

Hi,

Thanks for your suggestion.


Web GLPI  interface is already responsive.

Regards,

0
Denegado

how to change the type option of ticket in glpi

nehakpal786 hace 6 años actualizado por glpi hace 6 años 1
Respuesta
glpi hace 6 años

Hi,

Thanks for your suggestion.

This is not possible, and not planned for GLPI.

Regards,

0
Denegado

GESTIO TICKET

kokinhoderrick hace 6 años actualizado por glpi hace 6 años 2

je n'arrive pas à configurer un SLA , lorsque je créais cela mais ça ne relance pas le ticket lorsque  le traitement qu'il n'a pas été pris en charge ; je ne trouve pas comment activé les niveaux d'escalade.

besoin d'aide svp

Respuesta
glpi hace 6 años

Bonjour,

Vous pouvez utiliser le forum pour vos demandes de support communautaire : https://forum.glpi-project.org

Si vous souhaitez bénéficier d'un support professionnel : consulter les offres GLPI Network https://glpi-project.org/fr/glpi-network/

Bien cordialement,

Respuesta
glpi hace 6 años

Hi,

Your message is not related to a suggestion.

You can use the forum for your community support requests: https://forum.glpi-project.org

If you wish to benefit from professional support: consult the GLPI Network offers https://glpi-project.org/en/glpi-network/

Best regards

0
Denegado

comment recuperer mon arborescnce perdu

emmanuel hace 6 años actualizado por glpi hace 6 años 1
Respuesta
glpi hace 6 años

Bonjour,

Merci pour votre message, celui-ci ne concerne pas une suggestion d'évolution de GLPI.

Vous pouvez utiliser le forum pour vos demandes de support communautaire : https://forum.glpi-project.org

Si vous souhaitez bénéficier d'un support professionnel : consulter les offres GLPI Network https://glpi-project.org/fr/glpi-network/

Bien cordialement,

0
Denegado

New field: Printed Serial Number

Alessandro Carloni hace 6 años actualizado por glpi hace 6 años 1

When using FusionInvetiry to update assets information, the "Serial number" information of the device is sometimes different from the serial number printed on the device itself. (ref: https://github.com/fusioninventory/fusioninventory-for-glpi/issues/2857#issuecomment-528764751 )

The solution will be to add another field, called for example "Printed Serial Number", and use it for write the serial number writed on the device. Serial Number will be used only for fusioninventory.

Respuesta
glpi hace 6 años

Hi,

Thanks for your suggestion, but this site is only dedicated to GLPI, not community plugins.

For FusionInventory, you can post your ideas or needs here : https://fusioninventory.userecho.com

Regards,

0

use glpi on tablet on windows touch screen

jerome lienard hace 6 años 0

For use glpi on touchscreen tablet, I've need to remove the href link on the tabs otherwise my finger automaticly click on the href of the tabs. I've add this code

#html.class.php: line 1234

Html::requireJs('mobile-nav');

#html.class.php: line 5888

case 'mobile-nav':
$_SESSION['glpi_js_toload'][$name][] = 'js/mobile-nav.js';
break;

#js/mobile-nav.js

$(document).ready(() => {
$('#menu>li>a').removeAttr('href').css('cursor', 'pointer');
});