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If not, please describe it

+2

Field owner for devices

Michał Panasiewicz hace 4 años 0

Is it possible to add the "Owner" field in the characteristics, which is the field where the user has the equipment in stock?

So that at the same time this field is displayed in the equipment and the equipment in the user in a separate tab?

So that you can globally search for equipment / devices / sim cards / phones owned by a given user ??


+2

Add ability to add costs to every object

Viktor hace 4 años 0

Hi,

I manage some assets that sometimes need maintenance, a part repair or something similar. As the data in the infocom table / section is mainly a one-time cost element, I'd like to be able to add costs whenever needed to the item. Just like it is possible for contracts. But on every object.

That would be great!

Thanks

+2

Quick tags to create links to any ressources / tickets / changes / ...

Loiseau2nuit hace 4 años 0

Hello. 

It would be interesting to introduce a easier way to link to any ressource (tickets, changes, problems, computers ...) using tags or shortcodes. 


For example :

- #2105210003 or ti2105210003 => would show a proper text link (with title) to ticket number 2105210003

- ch1234, pb12041 ... comp3456, print7896 ...


I've searched but seemed not able to find anything like this

Thanks for reading
 

+2

Extend impersonate function

Arthur Schaefer hace 4 años 0

That would be great to have the ability to extend 'impersonate' to other technician profiles.

Defining it by Administration > Profiles and choosing what best fits the organization on a daily-basis debugging would be good to make it quicker and more dynamically.

Thanks, guys!

+2

Allow add multiple mail to supplier

Eduardo de Oliveira hace 4 años actualizado hace 4 años 0

The GLPI could allow adding multiple mail addresses into Supplier form.

Some suppliers can have multiple emails to contact different departments.

When creating a ticket and associating a supplier into it, a drop-down could be shown to select the corresponding mail addresses.

Actually GLPI supports only a mail address by supplier.

+2

Possibility to choose "View All" (entities) in user settings

Guillaume hace 4 años 0

Add ability to select "View All" in personal settings (Default entity list).

Image 392

We can choose "View All" with the entity selector but we can not define this choice as default.

+2

Overhaul of orders/invoices management

HGL IT hace 4 años 0

Currently, if we buy 100 PCs from a supplier at once, we would receive one invoice (one set of information).

In GLPI, we add 100 computer assets, then we have to manually type out 100 "Financial Information" tabs all containing the same information.

It would be way more practical, logical, convenient and efficient to create an "invoice record" to hold all the relevant information once, and then be able to link it to all the relevant assets purchased on the given invoice.

+2

Knowledge Base Default View

cschaefer hace 4 años 0

Can we add an ability to change the default view in the Knowledge Base? Some of my articles have so many pictures added as associated elements, and I'd rather just hide that column by default for all Users and just show Subject and Category.

+2

Ticket Tasks - old value and new value

Felipe Gobbi hace 4 años 0

In the table glpi_logs, when a ticket is created, the fields in the table are filled. When a ticket is updated at the fields "title" or "description", in the table was wrote the text of old value and new value in the respective fields.

It would be wonderful if this same idea can be used for tasks, because when we update a task in the ticket, in the table it's don't saved the old value , only the ID of the task.

+2

itil category display improvement with different entities

François Fauquenoy hace 4 años 0

It would be greatl if it was possible to display the ticket categories independently from the entity.

example :

I have a root entity with Software category and Office, ERP as subcategories

In a child entity, I would like to add another category (ex: VPN) under the category of the root entity Software

and the logical displaying would be independent from entity (just use entities membership to display correctly) as :

Software

  >> Office

  >> ERP

  >> VPN

the VPN category would only be displayed to members of the child entity (and possibly their children entities)