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  1. Forum: General
0
Terminé

Knowledge Base - history on articles

MAEuser il y a 8 ans • mis à jour il y a 8 ans • 3

It would be interesting to have an history accessible on the left menu. like in a wiki it would be interesting to see who modified what and when.

thnks !

0

Notification infocom

Berserker il y a 8 ans • mis à jour il y a 8 ans • 2

Hi,


Is it possible to add those tag for infocom notification model :

- ##infocom.shortentity## : Only child entity like in ticket notification
- ##infocom.item.serialnumber## : To see serial number's item
- ##infocom.item.type## : different from ##infocom.itemtype## by giving type from item (like Server, Laptop, Switch ...)


Thanks everyone !

0
Terminé

Add to list in massive action for Group : peut être notifié is_notify

jean-marc chabaud il y a 8 ans • mis à jour par glpi il y a 8 ans • 3

Could you add massive action for field is_notify glpi_groups table

thanks

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account deletion ticket

Yannick il y a 8 ans • 0

Hello


It would be useful to create a process which take license / device /computer / generic object / Phone / Simcard associated to user and create a form allowing to check the box and create automatically a ticket for user departure.


Useful for Human Resources and IT and Logistic to delete account and all account linked to the user with his material

0
Écarté

licenses

Yannick il y a 8 ans • mis à jour par glpi il y a 8 ans • 2

Hello


I would be useful to have the possibility to link license to web application


Thank you

0

Single Entity

Kappa il y a 8 ans • mis à jour il y a 8 ans • 2

Either make it easier to use a single entity or add a configuration option for it.

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planning

Yannick il y a 8 ans • 0

Hello


I would be useful to add the possibility to transfer a task in the planning to another planning.


Ex> I put a task on my planning and i would like to move it to servicedesk calendar

0

Sending a ticket tracking a third person

cperrais il y a 8 ans • 0

Default is GLPI combines an applicant, an observer and assign a.

We actually can add more people to each category.
In the ticket notifications, we can associate with whom we wish to send an email for information.
However we can not choose who is particularly address a tracking ticket.
Some element followed by ticket should not be communicated to everyone. We are obliged to make an email for a single point of contact through our mail client in this case so there is more monitoring in the GLPI ticket order to achieve the overall monitoring from GLPI is it possible to add the monitoring tab, the option to choose a contact GLPI to address a single track.
Example: A user makes a request for assistance. An exchange takes place between the applicant, the observer and the technician. If the technician has to ask a question has an outside party without the applicant and the viewer is informed. (Problem X internally and technician made a special request to an external service provider) hope I was clear on my explanations, I remain available for any possible discussion, thanking you
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Add "extract" from licenses users

Yannick il y a 8 ans • mis à jour il y a 8 ans • 1

Hello


It would be useful to add possibility to extract the list of users with their departments to csv or slk

0

improve request selection

Yannick il y a 8 ans • 0

Hello

It would be great if you could add [ ] in request to exclude or insert different requests.



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