Currently only the text parts of for example FAQs are exported. It would be nice to get the pictures embedden in the entries exported to the PDF too

Convert GLPI to a responsive layout for less screen refresh.

je n'arrive pas à configurer un SLA , lorsque je créais cela mais ça ne relance pas le ticket lorsque  le traitement qu'il n'a pas été pris en charge ; je ne trouve pas comment activé les niveaux d'escalade.

besoin d'aide svp

When using FusionInvetiry to update assets information, the "Serial number" information of the device is sometimes different from the serial number printed on the device itself. (ref: https://github.com/fusioninventory/fusioninventory-for-glpi/issues/2857#issuecomment-528764751 )

The solution will be to add another field, called for example "Printed Serial Number", and use it for write the serial number writed on the device. Serial Number will be used only for fusioninventory.

For use glpi on touchscreen tablet, I've need to remove the href link on the tabs otherwise my finger automaticly click on the href of the tabs. I've add this code

#html.class.php: line 1234

Html::requireJs('mobile-nav');

#html.class.php: line 5888

case 'mobile-nav':
$_SESSION['glpi_js_toload'][$name][] = 'js/mobile-nav.js';
break;

#js/mobile-nav.js

$(document).ready(() => {
$('#menu>li>a').removeAttr('href').css('cursor', 'pointer');
});

I have users that basically are numeric value.

If I try to search a user by login field:

1) if use "contain" (ex. 322) it return correctly that user

2) if use "is" the combo load the name and surname so it work.

if I search with method 1 and then switch to "is", by default are loaded the user where id=322. This problem is present using API. if I search (from API) login is 322 it try to return the user where ID=322 (and not login=322)

When a linked user (from LDAP) is imported without mail address, open ticket has as requester the mail address. If I sync the user object from LDAP and now it has a mail address, the already opened ticket remain with mail address ad ticket are not linked to the user.