Add new tab on ticket for related tickets as well as works for changes and problems. By adding a button / link to create new related ticket.

If a user moves between different entities, he or she has permissions in those entities, if he or she sends an incident or request from an entity where he or she is not physically present at the time, the technician, supervisor or administrator does not have the option to Change the entity to which that incident or request belongs.

Dear Community, we are facing a issue with email notification regarding inclusion of images within the html notification.

We often log tickets and assign them to suppliers.

The supplier will inform me in writing what tasks were done and we transcribe this into our ticket. This means the task author is myself and not the supplier.

If we could have the task by option be expended to groups and suppliers we can clearly see what tasks are done by whom and who's time is used to complete that task.

dn: cn=it,cn=groups,dc=server,dc=example,dc=com
objectClass: top
objectClass: posixGroup
objectClass: extensibleObject
objectClass: apple-group
cn: it
gidNumber: 1042
apple-generateduid: DD3E22B4-3A8D-4B97-9BC4-0B10CA63273F
apple-group-nestedgroup: F22A5302-5D54-4999-AB01-1FDEB090CDE0
apple-group-nestedgroup: 4F53966E-2D4D-4384-9CB1-C394D3369540
apple-group-nestedgroup: BCF923D7-C33B-4EAF-9082-F77FB17DE856
apple-group-realname: IT
apple-ownerguid: 10F3F6CA-7711-42A8-A614-808B897F53DE
description: IT department

dn: cn=it-ext,cn=groups,dc=server,dc=example,dc=com
objectClass: top
objectClass: posixGroup
objectClass: extensibleObject
objectClass: apple-group
cn: it-ext
gidNumber: 1533
apple-generateduid: 4F53966E-2D4D-4384-9CB1-C394D3369540
apple-group-memberguid: B10E526D-4282-456B-8F0A-5A033FBDDA61
apple-group-memberguid: 34431329-95E4-496A-AB43-368A0E212F99
apple-group-realname: External IT members
description: IT members who aren't employees but contractors
memberUid: yoanngini
memberUid: bob

This isn't supported by GLPI at this time and it could be really awesome to add a method to support this.

Collect all the plugins official and unofficial of the GLPI and Show into the Plugin option avoiding search, research, upload by ftp/scp, change the permissions, put in the right folder, install and enable the "plugins", test and pray.... it's just better see what plugins exist and is more easy just Select, install and Enable plugins proved and aproved by the community. Even put in another option the integrations with another apps like Fusion Inventory, OcsInventory NG, Process Maker, Shinken, Zabbix, Nagios, Puppet etc... What do you think Comrades?

Hello dear friends.
Many thanks to you for the development and improvement of the GLPI.

GLPI provides very convenient templates for solution and comments in tickets.

It is very convenient and simplifies and speeds up the work with tickets.
But it is very inconvenient that the template functions are not provided for sending a validation request.

It would be nice if you could add the ability to use templates for validation requests similar to follow-up or ticket solutions.
It would also be convenient if you could specify a specific approver for each validation request template.
We, as well as all GLPI users, would be very grateful if you could implement this template function in a validation request.

The thing is, when you share a link copying URL, you expect to share link with title:

I think can be created some interfaces to give data on each class, it has to look like this:

<meta property="og:title" content="Example Page">
<meta property="og:image" content="https://example.com/images/image.jpg">
<meta property="og:description" content="This is just an example page.">
<meta property="og:url" content="https://example.com/page.html">

And then link sharing will be looks like: