Bonjour

Je possède un GLPI 9.3.3 pour gérer les incidents informatiques chez nos clients.

Est il possible d'empêcher l'ouverture et la saisie d'un ticket dans le cas ou le contrat du client dépassé, annulé ou expiré.

Merci pour vos réponses.

It would be great, to have the count of inventory items in on the overview page, when there a more than one of the same type/name:

I am looking for customize the asset fields 

Hello everyone,
I would have a suggestion for improvement for GLPI, I miss it very much in the area of the followups something similar to the solution model.
Where would you record the followups with the standard text.

For example:
I have to ask the user to contact the service center because we can not get in touch with the user. This text could already be registered in the tool that standardizes the communication of the technicians with the users.

Hello

After many searches on the web, it is very complicated to find solutions to make rules due to regex language.

It would be very useful to simplify it without regex knowledge or integrate rules template in glpi

Thank you

Hello,

Actually I use mydashboard and dashboard to visualize statistics, however it is not very usefull to take screenshot to report to the DSI in ms word.

It would be usefull to add full statistics in GLPI

charts :

dashboard

tickets evolution per month (select incident / request) per month /year

opened tickets by status

opened ticket by month

number of opened tickets by technician (by month, year)

number of closed tickets by technician (by month, year)

metrics tickets by type

mydashboard:

ticket backlog

number of tickets opened and closed by month

number of tickets affected by technicians by month

etc...

Hello everybody

I don't now if it exist but you should add a bouton to delete your own message on the forum.

I want to delete my message on the forum but i can't delete it because they are no things to do this.

It's possible to add one please ?

Best regards,

There is a possibility that a ticket will not be closed until there is a child ticket or a problem related to it?

Currently, GLPI displays the message but does not prevent ticket closure

Im using a GLPI 9.3.3

Add more than one budget for a specific instrument, whit "add" in "Financial & Administrative Information"