Ваши комментарии

use

##FOREACH last followups##

##followup.description##

##ENDFOREACHfollowups##

Vous pouvez afficher vos mentions dans une note publique sur la page d'accueil

It would be nice to have followups templates (as it has been done for tasks ).

a user can have several profiles, so if you change your profile you can be either admin, either post only, or tech or...

there are several requests about solutions; ( keep old solutions when reopened, who, when...)


may be solution could be stored like tickettasks in a separate call/table so we can store for each solution who, when, solution description and keep solution history....

As for assets, i think it could be usefull to associate actors ( technicians in charge of contract, group in charge) to contracts

and be able to add these actors to notifications recipients list. ( technicians in charge of contract, group in charge)

actually, contract notifications can be send to profile or group, whatever the contract.



Сервис поддержки клиентов работает на платформе UserEcho