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  1. Форум: General
+176
Завершен

Add/link ticket to Project directly not only using project task

balucha 10 лет назад • обновлен glpi 6 лет назад • 12
We need to check how many tickets generate new project.
Ответ
glpi 6 лет назад
+175
На рассмотрении

Projects and changes - visible at front page

Piotr Rybak 10 лет назад • обновлен mab18 5 лет назад • 6
It would be great if user/technician could see:
  • projects for which he/she is reposnsible;
  • tasks within projects that are assigned to him/her;
  • changes for which he/she is responsible;
  • tasks within changes that are assigned to him/her.
Maybe something similar to tickets view? Maybe new tab that would contain info only from projects and changes?

What do you think?
+164
Завершен

Ticket solution history

Thiago Passamani 10 лет назад • обновлен 7 лет назад • 11
Hello,
Could be solved history called when the solution performed by the technician not approved.
Thiago Passamani
+148

GLPI Handwritten Signatures (Biometric Signatures)

Ricardo Alexander Perez Ricard 10 лет назад • обновлен Óscar Beiro - TICgal 4 года назад • 9
Incluir firmas con tabletas digitalizadoras como la Wacom STU-530, o con dispositivos biometricos para huellas digitales, para aprovar la resolucion de incidencias... Saludos...
+143
На рассмотрении

Possibility to assign VLAN to location/data center/server room

mariaczi 6 лет назад • обновлен glpi 5 лет назад • 1
  • Have a possibility to assign VLAN (VLANID) to Location/DataCenter/Server room.
  • Be able to check which VLAN ID are used in which DataCenter/Server Room.
  • Be able to see all this details about VLAN on the list in "Setup" -> "Dropdowns" -> "VLAN".
    +141
    Отклонен

    GLPI Digital Signatures (Firmas Digitales)

    Ricardo Alexander Perez Ricard 10 лет назад • обновлен glpi 5 лет назад • 10 
    Include the use of digital certificates for signing when the resolution of an issue is approved.

    Incluir Firmas Digitales para aprovar la resolucion de incidencias.
    Ответ
    glpi 5 лет назад

    Hi,

    Thanks for your suggestion, it's interesting.

    We close this suggestion, because we think it can and should be directly processed in a plugin.

    Regards

    +139
    Завершен

    Windows 10 Toast Notifications (GLPI Plugin Notifications)

    Ricardo Alexander Perez Ricard 10 лет назад • обновлен glpi 7 лет назад • 9
    Stevenes Donato consideras posible integrar las notificaciones de escritorio de windows 10 con glpi? Algo identico al plugin notifications que haz desarrollado... Saludos...
    +137
    Отклонен

    Biometric Fingerprint Approve Solution

    Ricardo Alexander Perez Ricard 10 лет назад • обновлен glpi 5 лет назад • 4
    Use Fingerprint to Approve Solutions

    Image 1Image 2

    Image 4Image 3
    Ответ
    glpi 5 лет назад

    Hi,

    Thanks for your message, it's interesting.

    We close this suggestion ATM, because we think it can and should be directly processed in a plugin.


    Regards

    +136
    Завершен

    Knowledge Base - improve current engine (maybe replacement)

    Piotr Rybak 10 лет назад • обновлен glpi 8 лет назад • 9
    Current solution for Knowledge Base is no. Wiki pages doesn't look good, it is hard to format wiki pages with styles and images (also upload images).
    Is it possible to replace current KB engine with XWiki (http://www.xwiki.org/xwiki/bin/view/Main/WebHome) or DokuWiki (https://www.dokuwiki.org/dokuwiki#)?
    +127

    Remote Desktop integrating Apache Guacamole

    Ricardo Alexander Perez Ricard 7 лет назад • обновлен Martin Bhuong 1 год назад • 17

    We use Apache Guacamole Remote Desktop to solve most of the tickets remotely, consider possible to perform an integration of GLPI with Guacamole Remote Desktop.


    Glpi could integrate the Apache Guacamole Remote Desktop Web API to visualize the equipment, and insert a button in the standard interface in the details of the ticket to request the remote connection, which will open the browser to view the remote computer.


    https://guacamole.apache.org/api-documentation/


    https://guacamole.apache.org/doc/gug/guacamole-common-js.html


    In the administration page of glpi, we could insert the user / password and the necessary data for the management of Apache Guacamole Remote Desktop.


    Apache Guacamole


    https://guacamole.apache.org/


    Apache Guacamole is a clientless remote desktop gateway. It supports standard protocols like VNC, RDP, and SSH.


    We call it clientless because no plugins or client software are required.


    Thanks to HTML5, once Guacamole is installed on a server, all you need to access your desktops is a web browser.


    Image 178


    Image 179


    

    Сервис поддержки клиентов работает на платформе UserEcho