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If not, please describe it

+5

Update Documentation of GLPI

i4development 4 года назад обновлен Curtis Conard 4 года назад 1

It is really hard to learn how GLPI works. The business model is complicated, and all the documentation is english or french is deprecated 

+5

TISAX compliance

MF99 4 года назад 0

Adjust GLPI to TISAX certificate and ISO/IEC 27001 requirements.

GLPI is in 80% inline with TISAX requirements.

Will be super useful for all companies what have to implement TISAX and they already using GLPI.

Tthere is only few point missing in GLPI to be TISAX compliance, like:

E-learing platform

Risk assessments

+5

vulnerability (CVE) list in computers and virtual machines

Piotr Bylicki 4 года назад 0

Hi GLPI devels
I think it will be nice to have in GLPI database an active lsit of vulnerabilities (CVEs)  for computers and virtual machines.
GLPI agent or Fusion agent could use debsecan or other system tools to detect vulnerabilities and raport them to GLPI Database.
Searching or making raports from computer assets for active (fixable) CVEs would be very nice

+5

possibilité de laisser un avis sur les plugins

GPARS 4 года назад обновлен 4 года назад 2

Bonjour,

Je pense que ce serait bien si les personnes peuvent laisser un avis sur les plugins. Cela permet de connaitre les retours des personnes qui l'ont déjà utilisés. Avantages: Inconvénients d'un plugin.

+5

New actions Business rules for tickets

Eduardo Spinola 4 года назад 0

It would be interesting if the business rules for tickets have these actions or change textual fields such as description, title, or ticket followup.

+5

Change the size of an image in email

bltsv 5 лет назад обновлен Noname 5 лет назад 2

Is it possible to create a setting to control image sizes?

For now, max image size is 400x300, but it would be great if this size could be customized.

For example, in our organization, all departments except IT do not use the GLPI web interface, and all communication takes place by mail, when someone writes and attaches an image to us, it is so compressed that it is impossible to parse the image, and when we answer the employee and attach the image, the employee can not see the text in the picture.

+5
На рассмотрении

DISPLAY CHANGE / PROBLEM TICKET ON HOME

babsix 5 лет назад обновлен glpi 5 лет назад 1

Hello,
When I create a new change / problem ticket and assign it to me, there is not not visible on my home page.

Home page : http://localhost:8080/GLPI/front/central.php

To reproduce

Steps to reproduce the behavior:

  1. Go to 'Assistance'
  2. Click on 'Changes'
  3. Click on '+' sign
  4. Fill all the followings and assign it to you
  5. Click on 'Add'
  6. Go to 'Home'. The new change ticket is not visible.

Logs
There is no error in log files.

Screenshots


Can you display the change / problem tickets on Home page ?

+5

Asset Depreciation

kflores 5 лет назад 0

I have not seen any tickets related to depreciation support. I really enjoy working with GLPI, but one of features that I think would be very useful is the incorporation of depreciation. Many ITSM projects incorporate some sort of straight line depreciation reporting. It looks like this was brought up in 2010 https://forum.glpi-project.org/viewtopic.php?id=21692

This would be a great feature in the Management field with either "Depreciation Rate" or set the rate based on asset type like "Computers - 5 year depreciation"

It would be nice to then pull reports on current assets values. Let me know if I'm missing some configuration, but based on my testing there is only currently Amortization support.

+5

Add the 'Location' field in changes

malamort 5 лет назад обновлен Curtis Conard 2 года назад 1

Hello,

Today, it is not possible to define a location for a change

Therefore, it is not possible to list all changes for a location. Consequently, we go 2, 3 times to a single place or the users are surprised to see us coming to replace a PC tower without bringing a screen or whatever they are waiting for...

So, I recommend adding the field 'Location' in the changes. It seems to be logical and profitable for the majority

--

Merci de m'avoir lu et bonne journée.

Malamort

GLPI 9.2

+5

Satisfaction Resolution Level

Roberto Flores 6 лет назад обновлен 6 лет назад 0

In the path... 

Administration -> Entities -> Root entity (or other) -> Assistance (Tab)

To add other option or setting in the section Configuring the satisfaction survey, something like Satistaction Resolution Level, where the user can choose a "Default" qualification.. into the Telegram GLPI Group (Spanish) https://t.me/glpisp, the user @SlayerBat, was seek about the file where is located this option.. and is into ticketsatisfaction.class.php line 122

But, in the end the main idea is something like that:

Image 200

Actually the main idea about this was by @SlayerBat, so the credits are for him. 

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