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+5
Completed

TeamViewer user ID fetch, and TV integration

carlos gomes 9 years ago updated by glpi 9 years ago 6
Hello Everyone! We use teamviewer here to most of the tickets that are possible to solve remotely, and would be awesome if some integration were added, somehting in the line of:

  • Fusion could fetch the teamviewer user id on the inventory, so the technician could use it for the job.
  • Glpi could integrate the web API of team viewer, and insert some time of button to request the remot connection, that would be pointed to the teamviewr app. https://integrate.teamviewer.com/en/integrate/
  • In the glpi administration, we could insert the user / password for the teamviewer management and it would read the machines that are associated with the teamviewer license / user. Some rules to compare the host id on the inventory would add the id to the machines.

OCS already has a plugin, for reference: http://wiki.ocsinventory-ng.org/index.php/Plugins:TeamViewer

+5

Notifications: Add custom fields from plugin data

Fernando Loureiro 9 years ago 0

I have added custom fiels from a plugin to the tickets but this fiels are not sent in the notification mails.. so it could be interesting adding custom fields from plugins in the notification mails.

+5

Automatic update location when requester user be selected

Leonardo Gomes 9 years ago updated by Nelly Mahu-Lasson 8 years ago 1

The system can automatically, on the opening ticket, set the location based in the requester location, allowing the user change the location for your ticket.


These questions are related in those links:

http://forum.glpi-project.org/viewtopic.php?id=33726 and http://forum.glpi-project.org/viewtopic.php?id=33726

+5

Initiate Phone Call

armin 9 years ago updated by glpi 6 years ago 3
+5

GLPI + Mindmaps

Enable a plugin that generate a mindmap of the a incident or requirement or even a entity

+5

Planning et Outlook

Valérie 9 years ago updated by Demetris Demetriou 3 years ago 4

Bonjour,


Il existait auparavant un plugin permettant d'ajouter les tâches plannifiées à son agenda Outlook.

Actuellement, on peut ouvrir le planning dans outlook mais dans un calendrier à part. Ceci n'est pas pratique pour l'organisation du calendrier de chaque technicien

Est il possible d'intégrer cette fonctionnalité ?

+5

Accès à l'approbation du ticket depuis le mail de notification

Florian Daviaud 9 years ago updated by CDuv 9 years ago 3

Bonjour,

Concernant les notifications, la balise ##ticket.urlapprove## pointe actuellement vers l'onglet Ticket (la page générale du ticket) et non vers l'onglet Traitement du ticket. Cela permettrait pourtant à l'utilisateur d'accéder en un clic à l'approbation ou au refus de la solution depuis le mail de notification.

Merci

+5

Integrate or maintain room management like the old plugin ROOM did

tontonrico 9 years ago updated by TGr 7 years ago 4
The ROOM plugin permitted to associate equipments to the room and offered the ability to do réservations. It is a bit different as the generic object can do.
+5
Answered

ldap group sync

Megachip 9 years ago updated by glpi 9 years ago 6
Is it possible to automatic create user groups on ldap sync (e.g. first login or resync).
+5

Improvements in project management

Luis Fernando Monteiro 9 years ago updated by Curtis Conard 2 years ago 2
  • assign persons to task of project
  • define dependencies of tasks
  • define constraints of tasks ou projects
  • Automatic increment project % finished when task % are incremented