• Fusion could fetch the teamviewer user id on the inventory, so the technician could use it for the job.
• Glpi could integrate the web API of team viewer, and insert some time of button to request the remot connection, that would be pointed to the teamviewr app. https://integrate.teamviewer.com/en/integrate/
• In the glpi administration, we could insert the user / password for the teamviewer management and it would read the machines that are associated with the teamviewer license / user. Some rules to compare the host id on the inventory would add the id to the machines.

OCS already has a plugin, for reference: http://wiki.ocsinventory-ng.org/index.php/Plugins:TeamViewer

The system can automatically, on the opening ticket, set the location based in the requester location, allowing the user change the location for your ticket.

These questions are related in those links:

http://forum.glpi-project.org/viewtopic.php?id=33726 and http://forum.glpi-project.org/viewtopic.php?id=33726

http://forum.glpi-project.org/viewtopic.php?id=101973

Enable a plugin that generate a mindmap of the a incident or requirement or even a entity

Bonjour,

Il existait auparavant un plugin permettant d'ajouter les tâches plannifiées à son agenda Outlook.

Actuellement, on peut ouvrir le planning dans outlook mais dans un calendrier à part. Ceci n'est pas pratique pour l'organisation du calendrier de chaque technicien

Est il possible d'intégrer cette fonctionnalité ?

Bonjour,

Concernant les notifications, la balise ##ticket.urlapprove## pointe actuellement vers l'onglet Ticket (la page générale du ticket) et non vers l'onglet Traitement du ticket. Cela permettrait pourtant à l'utilisateur d'accéder en un clic à l'approbation ou au refus de la solution depuis le mail de notification.

Merci

• assign persons to task of project
• define dependencies of tasks
• define constraints of tasks ou projects
• Automatic increment project % finished when task % are incremented