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Please check if the feature has not already been requested.
If not, please describe it

+4

Hiding and or Locking Fields from users

Anakin3456 (Marco) 7 years ago 0

For my Asset Management i need the opportunity to hide or lock fields for the normal users. As we store Informations in the fields which are not allowed to be changed otherwise the whole process of activating devices in the network will not work

+4

Monitoring (plugin)

Megachip 7 years ago updated 5 years ago 2

Is there any working monitoring plugin for 9.2.X (atm 9.2.3)? (Shinken, Nagios or Alignak)?

+4

Block\Remove access to user tab personalization

salazar8D 7 years ago updated by Curtis Conard 2 years ago 1

Hi everyone,

I would like to know if there is a way that can I block\remove the access of the tab personalizations from my users. I have done some modifications on the layout/rules and I don't want to the users alterate some preferences like: "Pre-select me as Technician when Creating Ticket" and stuffs.

I have found a way that I can do that, but I don't want to make the association on a user_id though... Maybe on a profile_id on something like that ?

Here it's my code edit:

glpi\front\preference.php -> Starts on line 67

if(Session::getLoginUserID() == 13){<br>$pref = new Preference(); $pref->display(['main_class' => 'tab_cadre_fixe']); }else{ echo '<div class="center">'; echo '<br>'; echo '<br>'; echo '<img src="/glpi/pics/warning.png" alt="Warning" title="Warning">'; echo '<br>'; echo '<br>'; echo '<span class="b">You don't have permission to do that.</span>'; echo '</div>'; }<br><br>

Thank you all

My setup: : GLPI 9.2.1 (/glpi => C:\xampp\htdocs\glpi) Installation mode: TARBALL

+4
Declined

switch ticket status to processing after requester reply

dmagniez 7 years ago updated by glpi 7 years ago 2

I suggest an option to automatically switch ticket status from pending to processing if the requester had replied.


When we receive a ticket update from an user via the webform, ticket is in pending state waiting user answer, technicians haven't any clue that ticket evolved and need attention.

+4
Started

Default group for a user

Walid Nouh 8 years ago updated by Curtis Conard 2 years ago 2

Define a default group for a user. Add new actions in business rules for tickets & assets to assign this group to a ticket or an asset.


Assign this default group using the authorization rules engine

+4

Transfer location between entities

Megachip 8 years ago updated 6 years ago 1

Would be nice to have the possibility to transfer a location between entities.


Also requested here:

https://forge.indepnet.net/issues/3255

http://forum.glpi-project.org/viewtopic.php?id=26454


Possible this is also in conjunction with 

http://glpi.userecho.com/forums/1-general/topics/700-tranfer-option-between-entities-on-projects/

+4

Gabarit ticket variable

BCDragoon 8 years ago updated by João Fernando Silveira 6 months ago 1

Permettre d'utiliser des variables, ex.:  %DATE%, %ANNEE%, %MOIS% chiffre et texte, %JOUR%..... dans un gabarit de ticket, et peut-être ailleurs. Quand je crée un gabarit de ticket que je vais associer à un ticket récurrent, j'aimerais pouvoir mettre dans le titre %MOIS% %ANNEE% pour que ca donne: Titre Octobre 2017 lors de la création du ticket. Merci à l'avance !

+4
Answered

Business rule based on ticket creation time

Roshan 8 years ago updated by glpi 7 years ago 1

hello all,

Is it possible to create a business rule based on ticket creation time. 

Example : auto assign tickets created from 6pm to 5 am to a technician or group.


+4

Keep a session alive while a file uploads

File upload and session expires


Hello, I have been testing the file upload component.


I have set the variable in php.ini
upload_max_filesize = 5M


And I have set up a session time of 5 minutes.


I have observed several details in it:


1.- When a file has a size greater than 5 Megabytes and exceeds the 5 minutes of session, this reaches 100% but does not show any message, nor is it attached to the ticket. In other words, the session expires and therefore the file is never uploaded, but does not inform in any way, simply the screen stays static until some action is done and redirects to the login page.


2.- Some types of PDF files do not recognize them as such and displays the message "file type not allowed".


3.- Some very large files at the end and reach 100% does not show any message and does not add it to the ticket.


4.- If I upload a file larger than 5 Megabytes, first I have to wait for it to reach 100% so that it indicates to me that the file size exceeds the maximum. That is to say, it could be configured so that once the file is selected, it validates the size and if it exceeds the maximum that sends a message and does not wait until it reaches 100%.


Suggestions:


1.- Keep the connection active during the time you upload a very large file.

https://stackoverflow.com/questions/24541130/how-to-keep-a-session-alive-while-a-file-uploads


2.- If a file is larger than upload_max_filesize = 5M you should not wait for it to reach 100%, otherwise validate before it starts uploading.