If it's possible, it'll be helpfull to include the complete email form (Name-Surname<username@email..>) or just the NameSurname part into the received tickets for non-existent GLPI users

Hi ,

I'm just getting acquainted with the GLPi world. I have digged documents about my problem but couldn't find .

World is more the Computer asset. Servers, Virtual servers lots of types. I can created those asset types by generic object plugin.

But is it possible to Move an asset from Computer type to (Custom Created) Servers type.

Best Regards

Bahadir

As I am working towards training users to build KB Articles in the improved Knowledge Base, There are some custom formatting settings I would like to see used across the board. 

It would be nice if we could create a KB Template per entity so that formatting could be the same when trained technicians create new KB Articles. 

For Example: Default KB Template

(Company Logo)

PLEASE PLACE YOUR KB HEADING HERE 

The body of this knowledge base article should be in italics. Please use this formatting.

Add new tab on ticket for related tickets as well as works for changes and problems. By adding a button / link to create new related ticket.

We can define unicity on some fields, but their value can still be empty.

On another hand, we may want to set some fields as mandatory; but without any unicity.

Maybe could we consider upgrading the unicity feature to a more generic "fields setup", with unicity and mantadory (at least). Such fields must be marke as required on the html side (using the "standard" * mark, and the relevant html attribute.

Improbe surveys with more questions about of services, etc.

Language by Entity - Define language by entity with more relevant is user language, second is Entity and the last is GLPI Default Language

This will be helpfull for who use GLPI with Anonymous Ticket. When tickets came from specific e-mail address the rule move to specific Entity so the e-mails notifications will be sent following the language of the entity and not from GLPI Default language.

Firstly, thank you for this amazing application.

Please add a template option for 'Problems'. It would be so helpful.

Enable the possibility to sync the dates in the diferent options with google calendar.

There is no way to specify a contract End Date to a given day. You set a Start Date and pick a number of months in Initial contract period, then the End Date is computed. But we have some contracts that doesn't matches this algorithm.

I think that implementing one of these options would enhance Contracts management:

• adding a dedicated End Date field
  • (which could be prefilled by JS according to Initial contract period, so that user experience would not change); or
• allowing to pick a Initial contract period in days instead of only in months.