Please check if the feature has not already been requested.
If not, please describe it
Integrate GLPI with Power Automate (Connector)
Microsoft power automate allows you to automate tasks, currently there is no connector that allows direct interaction between power automate and GLPI.
It is only possible to communicate both solutions through the GLPI API.
It would be great to have a native GLPI connector integrated into power automate.
passive painel to rack
Passive painel like "pass cables"
Associate Contracts to Tickets
I'd like to know if its possible to have a field on the Ticket body (even on the creation) that allows you to associate to a specific Contract from the Entity
The goal is to create and change the SLA of the ticket, based on the selected Contract.
Is this possible?
Best regards!
Allow Watchers to add follow up to observed tickets
Watchers should be able to add follow ups to tickets
disable all plugins at once
Hi
A new feature : ability to disable all plugins at once. It should be useful when you have many plugins and you have to disable one by one when upgrading GLPI version.
Task color changes when it is done
It would be useful to change the color depends on the status of the task
information : orange
Done : green
To be done : yellow
Plugin reservation
Block edition of the ticket description made by the agents.
I request the blocking of the edition of the ticket texts made by the agents. Ticket text can be changed at any time without proper tracking. Ideally, changing the ticket description should be blocked or released only to the technician assigned to the ticket and that the changed text should be recorded in the ticket history.
Progressive Web App GLPI
Migrate the current GLPI application to a Progressive Web App, which allows you to run GLPI natively on different platforms (Web, iOS, Android, etc). And to take advantage of local storage, run offline, push notifications, performance, access to hardware, access to the homescreen of the device, among others.
http://blog.ionic.io/what-is-a-progressive-web-app/
https://codigofacilito.com/articulos/progressive-apps
Add markdown support in tickets
Markdown support enables a better communications among the interested parties for:
- Code snippets
- Images (screenshots)
Also it is faster than the WYSIWYG solution field.
Markdown should be supported in:
- Ticket description
- Ticket solution
- Ticket followups
Customer support service by UserEcho