In the area of operational technology (OT), machines are assembled from various parts.
I am looking for a way in GLPI to better manage this assembly.

I would like to have a feature that allows me to effortlessly link assets together and then view them as a cohesive unit. That is, when the state of one asset changes, the state and location of the other asset should automatically adjust. It should also be possible to display the information about the linked assets in the asset overview.

An example: we have many scales in our company and they consist of 2 parts. The weighing terminal and the scale part.
I would like to create these 2 parts as an asset and be able to link them to the functions mentioned. So if I change the position in the terminal, the position of the scale should change automatically.
If the scale is defective and I change the status, this should also happen with all parts that are attached to it.
If only the terminal is defective, it should also be possible to separate it just as easily and link it to a new asset.

Components are not suitable for this because I miss categories and cannot add new ones, and they are actually designed for multi-part items. I need the information of an asset for these parts. Components don't give me enough fields unless I add them through custom fields, but that's not the best way and Impact Analysis does not cover everything I need.

Hi,

Could we please have an option field in the ticket for : 

-either let people add participants to the ticket by adding them in CC when they answer
-either do not let people add participants to the ticket by adding them in the CC

(ref. https://github.com/glpi-project/glpi/issues/13269)

Kind regards,

I am using GLPi templates to set up very specific workflows. Each ticket template has its own knowledge base article.

It would be awesome if I could set up a knowledge base article as a predefined item in a ticket template.

This would save as a lot of work and it would be as simple as being able to set a URL link when you define a template.

Add import function in Fusioninventory/GLPIinventory to import USB-C Dock station like HP Dock G5 or IBM in new asset category or in peripheral

Link to this post : https://forum.glpi-project.org/viewtopic.php?id=279332

In a ticket, Automatically filter the list of equipment in the "element" tab in relation to the location of the ticket.

Adjust GLPI to TISAX certificate and ISO/IEC 27001 requirements.

GLPI is in 80% inline with TISAX requirements.

Will be super useful for all companies what have to implement TISAX and they already using GLPI.

Tthere is only few point missing in GLPI to be TISAX compliance, like:

E-learing platform

Risk assessments

When i clon a ticket the clon is cloned in the same state. If this is closed and i have not permmision to reopen i cant use this utility. I think is more usefull to clone a ticket on new state.

Can you work on next update to make Custom fields be able to:

- Auto create tag for the field created

- Use the tag with Email notification

This way we can send emails with custom field information, this would improve a lot the usability of the plugin what is already very good, if needed some investiment let me know i will be more than happy to help.

Is it possible to create a setting to control image sizes?

For now, max image size is 400x300, but it would be great if this size could be customized.

For example, in our organization, all departments except IT do not use the GLPI web interface, and all communication takes place by mail, when someone writes and attaches an image to us, it is so compressed that it is impossible to parse the image, and when we answer the employee and attach the image, the employee can not see the text in the picture.