Bonjour,

Dans le cadre d'un développement d'architecture, je dois lier plusieurs serveurs GLPI entre eux. "Existe t-il un plugin qui pourrai répondre à mes attentes, ou une manipulation ?" Le but étant d'avoir 1 GLPI regroupant toutes les BDDs afin de gérer en temps réel la réception, le contrôle et l'envoie des tickets. Ainsi, les serveurs GLPI sont à l'image des entreprises destinataires, et le GLPI principal gère les autres. (idée de Client/Serveur). 

En vous remerciant, 

Cordialement,

M.L

Hello,

As part of an architectural development, GLPI them. "Is there a plugin that can meet my expectations, or manipulation?" GLPI Grouping all the BDDs to manage the reception, the control and the sending of the notes. Thus, the GLPI servers are in the image of the recipient companies, and the main GLPI manages the others. (client / server idea).

Thanking you, 

Regards,

M.L

If we want to set the requesting client on the ticket notification, everything is fine,

and we can also choose: Administrator, Supervisor, etc.

But when we want to do the same thing for contract notifications, we can't.

There is only the profile: * and the group: * the group supervisor: * etc.

Because the choice is relative to the context of the element: Ticket, Contract, Problem etc.

Not good at least for me.

When a notification for a contract is sent, all users of the entity receive it, simply because we can only choose Profile: Applicant.

As a contract is tied to a machine (a printer in our case), we simply want the user of this printer to be notified, not all other users of the entity.

I created another profile for those who manage the entity and if I have to send contract notifications to them, I put it in the contract notice.

To make things simpler:

I think we need all the features of the recipients regardless of the notifications.

We have a lot of feedback from customers who do not understand why they receive a notification that does not concern them.

Thanks

it may be possible to add a differentiation between the virtualization levels (LDOM'S and ZONES) in solaris 11 in order to gather more information about the serial number and the different zfs or zpool associated with the main system.

I would like to contribute with these proposals

May you considerate CMDB, CHAT, REMOTE DESKTOP?

Bonjour

Je possède un GLPI 9.3.3 pour gérer les incidents informatiques chez nos clients.

Est il possible d'empêcher l'ouverture et la saisie d'un ticket dans le cas ou le contrat du client dépassé, annulé ou expiré.

Merci pour vos réponses.

It would be great, to have the count of inventory items in on the overview page, when there a more than one of the same type/name:

I am looking for customize the asset fields 

Hello everyone,
I would have a suggestion for improvement for GLPI, I miss it very much in the area of the followups something similar to the solution model.
Where would you record the followups with the standard text.

For example:
I have to ask the user to contact the service center because we can not get in touch with the user. This text could already be registered in the tool that standardizes the communication of the technicians with the users.

Hello

After many searches on the web, it is very complicated to find solutions to make rules due to regex language.

It would be very useful to simplify it without regex knowledge or integrate rules template in glpi

Thank you