Please add a field in the user's card:

Il serait intéressant de pouvoir choisir le comportement de l'affichage lors du clic sur un "i" d'information.

En effet, dans un formulaire de saisie de ticket, cliquer sur le "i" de mon utilisateur a pour effet de m'afficher sa fiche mais surtout de me faire perdre toute ma saisie de ticket en cours... Il serait bon qu'un nouvel onglet (ou une nouvelle fenêtre) soit ouvert afin de continuer à saisir le ticket tout en ayant une vue très complète de la fiche utilisateur et de son matériel

While filling in a ticket,if clicking on the information "i" of my user for ex., the interface will let the user file open and I will be losing my ticket.. Instead, I would like to be able to chose the behaviour of the application so that it would open a new window or a new tab with my user infos so that I can continue filling in my ticket.

thanks !

I believe the Knowledge base to improve considerabely if when applying a solution to a ticket, just the link to the article was saved instead of the whole content of the article.

It would allow statistics to be very relevant in order to check how many times a solution was applied to the same kind of incident for instance.

As well, it would reduce the database space needed : if I have 50 ticket solved by the same article, I have 51 times the same text, images etc. in my database. A link would be way lighter !

A setting to list the "warranty expiration date" as expired when its past the date.

Hello

We would like to use GLPI to create an operation master plan report

For example, I have 2 technician groups G1 & G2 :

It would be useful to send invitation for appointment from glpi planning to users.

When you create a ticket, i want to hide "SLT option" and "Temps de prise en charge", etc...

But after, when i read the ticket, i can't see this information...

I affected this option by SLA and rules directly :

• VIP SLA for VIP user tickets
• Standard SLA for all other ticket and user

It works fine, but i want to hide this option at the creation, but not after for the followed

Can you add a tab with the list of users ?