Welcome to GLPi feature request service.
Please check if the feature has not already been requested.
If not, please describe it

+11

New actions Business rules for tickets

Eduardo Spinola il y a 5 ans 0

It would be interesting if the business rules for tickets have these actions or change textual fields such as description, title, or ticket followup.

+11

Add a category called Storage

krishna ms il y a 6 ans 0

We would need a new category called Storage under Assets. It would be easy to maintain our NAS like Synology and NetApp.

+11

How to assign lines to phones

Megachip il y a 7 ans 0

How to assign a line to a phone?

+11

Implement ability to put operator in vacation mode

Mensoif il y a 7 ans mis à jour par Atendimento1 - il y a 3 ans 1

Dipatch operators don't always now people on vacation, and can assign tickets to them by mistake, a simple out of office checkbox, or even better a calendar could visually show someone that a user in on vacation (Like name in red in dropdown lists)


+11
À l'étude

Gestion des Cartes SIM et association aux téléphones

Simon il y a 7 ans mis à jour par glpi il y a 7 ans 1

Bonjour,


J'ai vu différent post concernant la gestion des cartes SIM mais je trouve ça vraiment complexe.

Pour ne pas simplement créer toutes les entrées liées aux cartes SIM dans Configuration/Composants/Carte SIM


Il n'y aurait qu'à créer une nouvelle entrée via le bouton +, et de renseigner directement code PIN1, PIN2, PUK1, PUK2, N° téléphone etc. Puis de l'associer au téléphone souhaité. 


Actuellement, je ne comprend pas pourquoi il faut d'abord créer un template, pour ensuite ajouter des cartes SIM dans Éléments ?

De plus je ne vois pas non plus l'utilité de créer une "ligne" pour chaque SIM étant donné qu'un N° est directement lié à une carte SIM. 

+11
Commencé

Beta release for minor builds

tyrone wyatt il y a 9 ans mis à jour par glpi il y a 8 ans 5

New major builds have multiple release candidates and beta releases in a attempt to minimise bugs before the stable build is released.

Minor builds on the other hand don't have beta releases and often introduce new bugs.

Can you release a beta release of minor builds a few weeks before the stable build is released?

Myself and other non developers in the GLPI community would be happy to setup a staging site to test compatibility and look for new bugs.


+11

GLPI alerts of not resolved tickets

klodnitsky il y a 10 ans 0

Notification about not resolved tickets from some entity will sends not to some profile/group/etc., but to the person(technician’s), who are mentioned in ticket, like an assigned to, or to entity/group administrator. And only those tickets, which already due date expired.

+11

A new status called Reopened tickets

shyam soundar il y a 10 ans mis à jour par Nelly Mahu-Lasson il y a 10 ans 7

It would be nice if we have a new ticket status called reopened for all reopen tickets

+11

A a new state for assets : archived

Walid Nouh il y a 10 ans mis à jour par CDuv il y a 10 ans 1

Add the possibility to archive an item.

An archive is a new state, as it is for deleted items.


The simple way is to add a is_archived field, and filter the view in the asset's search engine.

+11

Integrate ticket survey plugin into the core

philippe chauvin il y a 10 ans mis à jour il y a 4 ans 3
Many helpdesk tools on the market offer this plugin funcionalities.
It is very disadvantageous to move to GLPI 0.90 when this plugin is activitated in a previous version and not up to date.