I created a profile so that technicians can only see tickets assigned to their respective group.
I have a rule that assigns the ticket to the correct group based on the category of the ticket and sets the status to new.
Tickets assigned to a group with the "new" status are visible to everyone because they have ability to assign, is that possible to hide the new tickets for this users ?

Importing assets directly from Intune (Microsoft Endpoint Manager) would be beneficial. A connector could grab this information via the MS Graph API. Intune has already lots of data about the asset like main user or serial number, hardware type and information like ram, disk etc. thx! 

It would be great to move objects from one category to another, for example in my old version of GLPI "simcards" as a category did not exist, therefore I used "devices".

Thanks, thanks, thanks!

Best,
Carsten

Hi,

(sorry, it's google translate...)

Could you add the particular device management for rack management.
It would be interesting to be able to place the same element several times.
For example, you can add fill panels (shutters) without having to create the element x times.

In french :

Pourriez-vous ajouter la gestion de périphérique particulier pour la gestion des racks.
Il serait intéressant de pouvoir placer un même élément plusieurs fois.
Par exemple pouvoir ajouter des panneaux de remplissage (obturateurs) sans devoir créer x fois l'élément.

On 9.2 with the racks plugin I've the following tech calculations per rack:

They are necessary for electrical and climate planning.

I've missing some of these values in 9.3, others are unclear.

Missing

- Amps

- but/h

Unclear:

- Weight (gram, kilogram?)

- Depth 1/2 vs Is half rack

This idea assumes that these others have been taken into account.

• Improve Search Options of IT Assets - Improvement #1 - Add denial of first conditional
• Improve Search Options of IT Assets - Improvement #2 - Add associative property explicitly

This is the idea.

It is simple and powerful new feature based on Improvement #1 and Improvement #2. It would allow make queries like this one.

In other words:

Computers with processor "Intel Core i5" and operating system "Microsoft Windows XP" or with processor "Intel Core i3" and operating system "Microsoft Windows 7" with a monitor Dell or HP with a size between 17 and 23 inches and HDMI connector and a printer USB which doesn't have network connection properties.

Does anybody else like this idea? ;)

Best regards,

If a user moves between different entities, he or she has permissions in those entities, if he or she sends an incident or request from an entity where he or she is not physically present at the time, the technician, supervisor or administrator does not have the option to Change the entity to which that incident or request belongs.

Dear Community, we are facing a issue with email notification regarding inclusion of images within the html notification.

Hi,

The idea is to make possible the activation of a captcha on the login page of GLPI.

Use an existing library (example, google recaptcha with setting the SiteKey in glpi configuration) or internal development glpi.

Regards,