Please check if the feature has not already been requested.
If not, please describe it
Availability of changing the entity of an ticket
If a user moves between different entities, he or she has permissions in those entities, if he or she sends an incident or request from an entity where he or she is not physically present at the time, the technician, supervisor or administrator does not have the option to Change the entity to which that incident or request belongs.
mail notification with image in mime (to avoid the "fishing" message in outlook) #1829 (same as github)
Dear Community, we are facing a issue with email notification regarding inclusion of images within the html notification.
Tasks by Supplier
We often log tickets and assign them to suppliers.
The supplier will inform me in writing what tasks were done and we transcribe this into our ticket. This means the task author is myself and not the supplier.
If we could have the task by option be expended to groups and suppliers we can clearly see what tasks are done by whom and who's time is used to complete that task.
Improvement the Plugin option
Collect all the plugins official and unofficial of the GLPI and Show into the Plugin option avoiding search, research, upload by ftp/scp, change the permissions, put in the right folder, install and enable the "plugins", test and pray.... it's just better see what plugins exist and is more easy just Select, install and Enable plugins proved and aproved by the community. Even put in another option the integrations with another apps like Fusion Inventory, OcsInventory NG, Process Maker, Shinken, Zabbix, Nagios, Puppet etc... What do you think Comrades?
Add a configuration option for New Item to be Recusively visible or not : Child Entities : Yes or No
Add templates for the form Ask for validation
Hello dear friends.
Many thanks to you for the development and improvement of the GLPI.
GLPI provides very convenient templates for solution and comments in tickets.
It is very convenient and simplifies and speeds up the work with tickets.
But it is very inconvenient that the template functions are not provided for sending a validation request.
It would be nice if you could add the ability to use templates for validation requests similar to follow-up or ticket solutions.
It would also be convenient if you could specify a specific approver for each validation request template.
We, as well as all GLPI users, would be very grateful if you could implement this template function in a validation request.
Add meta properties to display in previews of shared links
The thing is, when you share a link copying URL, you expect to share link with title:
I think can be created some interfaces to give data on each class, it has to look like this:
<meta property="og:title" content="Example Page"> <meta property="og:image" content="https://example.com/images/image.jpg"> <meta property="og:description" content="This is just an example page."> <meta property="og:url" content="https://example.com/page.html">
And then link sharing will be looks like:
Ability to move objects from one category to another
It would be great to move objects from one category to another, for example in my old version of GLPI "simcards" as a category did not exist, therefore I used "devices".
Thanks, thanks, thanks!
Best,
Carsten
Massive Actions update locations - Latitude and Longitude
Add cordinate fields latitude and longitude to massive actions in Dropdowns > Locations
Add User Button
When opening a ticket and selecting the Requester, the "plus" button refers to "Import A User" when it would be more practical to be "Add User", so you can add a new user without leaving the ticket.
Customer support service by UserEcho