Hello, I would like to suggest an improvement in the location part of GLPI, which allows to define if a location can be related to a ticket or not. The goal is to force the user to choose the most specific location, especially when using multiple hierarchical levels of location, such as city > branch x > floor > room.

This would facilitate the management of tickets, avoiding that the user chooses a generic or incorrect location, and allowing to filter tickets by location more easily. It would also help to avoid unnecessary trips or surprises when attending a ticket in a certain location.

I believe that this functionality would be useful for many users of GLPI, and I hope that it can be implemented in a future version. 

Thank you for your attention.

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Título: Permitir definir se uma localização pode ser relacionada a um chamado ou não

Texto:

Olá, eu gostaria de sugerir uma melhoria na parte de localização do GLPI, que permita definir se uma localização pode ser relacionada a um chamado ou não. O objetivo é poder forçar o usuário a escolher a localização mais específica, em especial quando se utilizam vários níveis hierárquicos de localização, exemplo cidade > filial x > andar > sala.

Isso facilitaria o gerenciamento dos chamados, evitando que o usuário escolha uma localização genérica ou incorreta, e permitindo filtrar os chamados por localização mais facilmente. Também ajudaria a evitar viagens desnecessárias ou surpresas ao atender um chamado em uma determinada localização.

Eu acredito que essa funcionalidade seria útil para muitos usuários do GLPI, e espero que ela possa ser implementada em uma versão futura.

Obrigado pela atenção.

When the string of the item "Group in charge of the hardware" is too large, overlapping the item in the next column.

See the image below:

When reduce the font size by the browser the interface looks like this:

It would be nice to be able to change the asset category.

Example:

The employee, by mistake, entered several devices into Assets - Computers instead of Assets - Netwok devices. There is no way to move them from computers to network devices. Only by deleting and re-creating.

It would be useful to add additional recipients to notificaition for planned ticket task reminder.

In notification "planning reminder - planning recall" there are only Requeser (of tiсket o_O) and Technical (of task). Please add at least a group assigned to a task (for examlpe, in notification "ticket - new task" there are many recipients).

There is only one type of notification for new task. It would be convenient to make separate for different statuses - planed, to do, done. And for status chandge.

Hi,

(sorry, it's google translate...)

Could you add the particular device management for rack management.
It would be interesting to be able to place the same element several times.
For example, you can add fill panels (shutters) without having to create the element x times.

In french :

Pourriez-vous ajouter la gestion de périphérique particulier pour la gestion des racks.
Il serait intéressant de pouvoir placer un même élément plusieurs fois.
Par exemple pouvoir ajouter des panneaux de remplissage (obturateurs) sans devoir créer x fois l'élément.

On 9.2 with the racks plugin I've the following tech calculations per rack:

They are necessary for electrical and climate planning.

I've missing some of these values in 9.3, others are unclear.

Missing

- Amps

- but/h

Unclear:

- Weight (gram, kilogram?)

- Depth 1/2 vs Is half rack

This idea assumes that these others have been taken into account.

• Improve Search Options of IT Assets - Improvement #1 - Add denial of first conditional
• Improve Search Options of IT Assets - Improvement #2 - Add associative property explicitly

This is the idea.

It is simple and powerful new feature based on Improvement #1 and Improvement #2. It would allow make queries like this one.

In other words:

Computers with processor "Intel Core i5" and operating system "Microsoft Windows XP" or with processor "Intel Core i3" and operating system "Microsoft Windows 7" with a monitor Dell or HP with a size between 17 and 23 inches and HDMI connector and a printer USB which doesn't have network connection properties.

Does anybody else like this idea? ;)

Best regards,

If a user moves between different entities, he or she has permissions in those entities, if he or she sends an incident or request from an entity where he or she is not physically present at the time, the technician, supervisor or administrator does not have the option to Change the entity to which that incident or request belongs.

Dear Community, we are facing a issue with email notification regarding inclusion of images within the html notification.