When the string of the item "Group in charge of the hardware" is too large, overlapping the item in the next column.

See the image below:

When reduce the font size by the browser the interface looks like this:

It would be nice to be able to change the asset category.

Example:

The employee, by mistake, entered several devices into Assets - Computers instead of Assets - Netwok devices. There is no way to move them from computers to network devices. Only by deleting and re-creating.

It would be useful to add additional recipients to notificaition for planned ticket task reminder.

In notification "planning reminder - planning recall" there are only Requeser (of tiсket o_O) and Technical (of task). Please add at least a group assigned to a task (for examlpe, in notification "ticket - new task" there are many recipients).

There is only one type of notification for new task. It would be convenient to make separate for different statuses - planed, to do, done. And for status chandge.

Hi,

(sorry, it's google translate...)

Could you add the particular device management for rack management.
It would be interesting to be able to place the same element several times.
For example, you can add fill panels (shutters) without having to create the element x times.

In french :

Pourriez-vous ajouter la gestion de périphérique particulier pour la gestion des racks.
Il serait intéressant de pouvoir placer un même élément plusieurs fois.
Par exemple pouvoir ajouter des panneaux de remplissage (obturateurs) sans devoir créer x fois l'élément.

On 9.2 with the racks plugin I've the following tech calculations per rack:

They are necessary for electrical and climate planning.

I've missing some of these values in 9.3, others are unclear.

Missing

- Amps

- but/h

Unclear:

- Weight (gram, kilogram?)

- Depth 1/2 vs Is half rack

This idea assumes that these others have been taken into account.

• Improve Search Options of IT Assets - Improvement #1 - Add denial of first conditional
• Improve Search Options of IT Assets - Improvement #2 - Add associative property explicitly

This is the idea.

It is simple and powerful new feature based on Improvement #1 and Improvement #2. It would allow make queries like this one.

In other words:

Computers with processor "Intel Core i5" and operating system "Microsoft Windows XP" or with processor "Intel Core i3" and operating system "Microsoft Windows 7" with a monitor Dell or HP with a size between 17 and 23 inches and HDMI connector and a printer USB which doesn't have network connection properties.

Does anybody else like this idea? ;)

Best regards,

If a user moves between different entities, he or she has permissions in those entities, if he or she sends an incident or request from an entity where he or she is not physically present at the time, the technician, supervisor or administrator does not have the option to Change the entity to which that incident or request belongs.

Dear Community, we are facing a issue with email notification regarding inclusion of images within the html notification.

We often log tickets and assign them to suppliers.

The supplier will inform me in writing what tasks were done and we transcribe this into our ticket. This means the task author is myself and not the supplier.

If we could have the task by option be expended to groups and suppliers we can clearly see what tasks are done by whom and who's time is used to complete that task.