Welcome to GLPi feature request service.
Please check if the feature has not already been requested.
If not, please describe it

+11

Integrate ticket survey plugin into the core

philippe chauvin 9 years ago updated 3 years ago 3
Many helpdesk tools on the market offer this plugin funcionalities.
It is very disadvantageous to move to GLPI 0.90 when this plugin is activitated in a previous version and not up to date.



+11

Add/link ticket directly to Virtual Machine (guest) under Computer (host)

Pavel Kloud 9 years ago updated by Laurent Ducos 7 years ago 10

Currently it is possible to add/link ticket only to computer (host) even though it's possible to list virtual machines (guests) underneath. It would be great to add/link tickets to those virtual machines (guests).


For example it could be valuable to know how many tickets/troubles are related to which particular virtual machine when looking for repeating problems, problematic VMs and similar.


Hosts could be mixed with Linux/Windows VMs and each of them could be managed be different person so assigning tickets just to host is not enough.

+11
Under review

Auto deleted unused document

Remi Collet 9 years ago updated by blippercop 2 years ago 4
Perhaps only for the ticket's document category, with an optional new option, delete (move in dustbin) unused document (not linked to any ticket anymore)
+10

Support for Storage as category

Krishna M S 2 years ago 0

By default storage devices like NetApp,Synology, Dell EMC are detected as Network devices, and it is not possible to see the disk usage, CPU and Memory usage. It would be nice to have it and be able to manage.

+10

Add notifications for historical changes and global view for this

Franco Diaz Hurtado 3 years ago updated 3 years ago 2

First of all...greate job with what you guys are doing. Keep working like that!!!

My suggestion:


Add the habilitie to notify via email about historical changes made in the inventoried actives. For example:

- Know when a memory RAM or drive or any other hardware component or software were removed from an inventoried active.

- Notify about this change

- A global view where we would be able to see these changes without enter to each actives one by one.

+10

Integration of Microsoft Teams and Planner as a plugin.

mastermixer 6 years ago 0

Is it possible to integrate Microsoft Teams and Planner as a plugin or any other way? This would be very helpful, because Microsoft does not have a Ticket System in Teams and Planner - this could be a big chance for GLPI!

+10

License management - not only for computers

grefabu 6 years ago updated by Megachip 2 months ago 2

It could be usefull to manage not only license for software/computers. For example license keys for appliance, network devices ect.

+10

How to assign lines to phones

Megachip 6 years ago 0

How to assign a line to a phone?

+10

Implement ability to put operator in vacation mode

Mensoif 7 years ago updated by Atendimento1 - 2 years ago 1

Dipatch operators don't always now people on vacation, and can assign tickets to them by mistake, a simple out of office checkbox, or even better a calendar could visually show someone that a user in on vacation (Like name in red in dropdown lists)


+10

Integrate Data Injection plugin into the core

bertrand keller 7 years ago 0

Hi,


import and export data is an importante feature for any asset management softwares. This plugin was not ported for the 9.2.x version...


Thx