Please add the ability to send printer cartridges for refueling. This capability is required for monitoring and managing cartridges in many organizations located in the Russian Federation.

It will be nice to add a field named Cable ID when we link to network ports together. This is nice to have because in Datacenter cables management best practices, we need to identify each connected cables with a unique ID to help DC tech (remote hands) to spot the right cable.

Many software like Adobe software you pay one license to use a group of software, I think is a good option register multiples software with a same license like:

Actually I need register the same license to each software above...

As we know, techicians have to open tickets sometimes, they have extended ticket form. When it opens, the "Opening date" is filled and contains the time when "create ticket" button was pressed.

And sometimes, filling the ticket may spend the time. So techincian have to correct the opening date field, otherwise the ticket can be overdued.

My offer is to add button "add with current time", which will correct time first then send ticket form to server/

Microsoft power automate allows you to automate tasks, currently there is no connector that allows direct interaction between power automate and GLPI. 

It is only possible to communicate both solutions through the GLPI API.

It would be great to have a native GLPI connector integrated into power automate.

I'd like to know if its possible to have a field on the Ticket body (even on the creation) that allows you to associate to a specific Contract from the Entity

The goal is to create and change the SLA of the ticket, based on the selected Contract.

Is this possible?

Best regards!

Watchers should be able to add follow ups to tickets

It would be useful to change the color depends on the status of the task

information : orange

Done : green

To be done : yellow

It would be useful to be able to define permissions to be able to see New tickets (not yet assigned)

I request the blocking of the edition of the ticket texts made by the agents. Ticket text can be changed at any time without proper tracking. Ideally, changing the ticket description should be blocked or released only to the technician assigned to the ticket and that the changed text should be recorded in the ticket history.