Welcome to GLPi feature request service.
Please check if the feature has not already been requested.
If not, please describe it

+21
Planned

Improve booking

Pascal GUINET 9 years ago updated by glpi 5 years ago 2
We miss the following functions to booking form :
1/ User should be able to ask for a reservation by a simple form. He only add to choose a type of hardware, a begining and end date and a free field for comment. Helpdesk would after that attribute a specific material and validate that it is attributed to the user.
2/ We need a global view with the free/busy materiel at a specific date.
3/ We need a option to validate that user returned the materiel and an alerte when user did not return it passed the predicted date.
+20
Planned

Monitoring satisfaction survey.

Rodrigo Morato Rodrigues 9 years ago updated by glpi 5 years ago 14
It would be great if I could monitor the responses of satisfaction surveys. For example, if a user score a ticket with less than three stars, an business rules for tickets could send an email to specific people (a quality sector, for example) so they could talk for this user..
+19

Add Validation Status on Rules under Business Rules for Ticket

J-Mar Protacio 7 years ago updated by Ney Ramon 6 years ago 1

Hi GLPi Developer.


Good day.


Can you add a new features on GLPi under Rules -> Business Rules for Ticket. 


Please add new option (Validation Status if it is Refused or Granted. and also the Validation Percentage if it is 0% 50% or 100%) under Criterias so we add a new Workflow to seek for approval of the group managers before it proceed the ticket to ITService Delivery. I think this features will help all the GLPi user to enchance their Ticketing System. 


Thank you and God Bless.

+18
Under review

Automatic location of a device when it is assigned to a user.

uknowx5 7 years ago updated by diego 5 years ago 11

I think there is no solution yet. but it would be very interesting that when assigning a device, the location of the user was automatically added to this device. if this user has this device, this device is in the location of this user. It would read the location of this user and auto-fill the location field of the device.


http://forum.glpi-project.org/viewtopic.php?id=159918

+17

add firmware specificity for item_devices

Николай Куликов 1 year ago updated 1 year ago 1

Hello!

It would be great to have firmware specificity for parts, for example for disks or network card, or raid controllers

+17

Customers [Self-Service] Users to close their own ticket option due to customer-error/or they solved the case.

rcastillo 2 years ago 0

Customers [Self-Service User] should close their own ticket.

I would think they should have that ability. Many other helpdesk applications give that attribute since a customer can solve their own case due to user-error.


Thank you

+17

Add only the last document in ticket notification

Eric Staraj 5 years ago updated 4 years ago 4

The prevent the notification to be rejected by the mail server, add only the last document added in the follow-up of the ticket to the notification. In the overway, the size of the mail may grow to much and could be rejected

+17

Integrate GLPI and Limesurvey

Integrate GLPI and Limesurvey to improve surveys o GLPI

+17

Knowledge Base incorporate in Global Search

Luis Angel Uriarte 9 years ago updated 9 years ago 2
Please. Tank You very much
+16

Remote Monitering and Management Integration (Tactical RMM)

Martin Bhuong 9 months ago updated by Guillaume Bougard 3 months ago 1

At the moment, GLpi does not have an Official Remote MAnagement an Monitering system integration.

Would it not be cool to have an integration with TacticalRMM which is an Opensource Remote Management and monitoring system.

the Solution has Agents, which when deployed on Machines, are able to query the information of the device, and if computers, have the ability to remote control those Machines.

the integration would feature, Combined agent deployment, and Assets Mapping between the two platforms

TActicalRMM is completley Opensource, and Available on github here: amidaware/tacticalrmm: A remote monitoring & management tool, built with Django, Vue and Go. (github.com)

The developers of TActicalRMM are OPen to a collaboration with Glpi here: Feature request : ticketing integration · Issue #1710 · amidaware/tacticalrmm (github.com)

IF GLPi is open to the same.