Welcome to GLPi feature request service.
Please check if the feature has not already been requested.
If not, please describe it

+44

Multiple conversations in a ticket

finalbeta il y a 6 ans mis à jour par mirko morandini il y a 1 semaine 2

Let's say someone creates a ticket in our system. We may need to be contact 3th parties for the ticket. We perhaps would contact someone else (his boss, a supplier) through mail. In GLPI you have to do that through other means, and log the result in GLPI once done. 

The problem with this is that it's much harder to have teams working on a ticket, as some info is handled outside the ticket. 

GLPI could allow the agent to pick a user to send a mail to. (This mail could be marked as private even by adding something to the mail, that way a reply would be private too). 

This is something that is handled for example in OTRS in a very good way. 

+44

Easy checkout/checkin for loaner asset

keme il y a 9 ans mis à jour par SIB il y a 5 ans 5

While you can use the GLPI reservations interface for immediate checkout/checkin of reservable assets, it is a bit cumbersome. I wrote a proposal, publicly available from my google disk (click link), for a simplified check-out/check-in solution. (I found it a bit lengthy to post in full here, and can't see any option to attach a file.)


An implementation of this functionality would simplify handling of loaner assets "over the counter", and also facilitates self service stations for registering loan/return.

+41

simcard management improvement

bertrand keller il y a 7 ans mis à jour par SIB il y a 5 ans 2

Hi,


Please simplify simcards management !

it's great that simcard was integrate to the 9.2 core but i not sure that simcard must be a component. The new management is more complicate that the plugin was...

Thx

+41

automatic ticket transfer rule

klodnitsky il y a 9 ans mis à jour par Philip Adam il y a 8 mois 1

Here is a good feature

Business rule to transfer tickets between entities. (new action - move to entity...)

http://forum.glpi-project.org/viewtopic.php?id=36021

+40

Custom Field in Simplified Interface

Luciano il y a 9 ans mis à jour par glpi il y a 8 ans 1

In version 9.1 would be very good to have this possibility, using a plugin or not.

+39

Delete project tasks

Thiago Passamani il y a 8 ans mis à jour il y a 7 ans 5

Add the possibility to delete project tasks and add permission to the profiles.

+39

Busines Rules: Add ID´s in list of criteria (itilcategories_id, locations_id, users_id)

CarlosM il y a 8 ans mis à jour par Eduardo Spinola il y a 3 ans 2

Dear fellows,


I need create SLA rule for specific locations and categories, like this:


Criterion : Tickets Locations_ID IN (12, 455, 650, 660, 1200, 1300, 400, 1501)

Criterion : Tickets Categories_ID IN (45, 46, 47, 60, 61, 62, 63, 75, 74,76,77,90)

Actions : set Ticket Priority to High


Is possible?

+33

Possibility to hide "Automatically generated by GLPI X.XX"

nicolas quiniou-briand il y a 9 ans mis à jour par Sebastien il y a 8 ans 8
Message "Automatically generated by GLPI X.XX" should be hide in notifications configuration.
+31

new searchtype REGEXP/RLIKE : match regular expression

yves tesniere il y a 8 ans mis à jour par Curtis Conard il y a 2 ans 2

Actually searchtypedropdowns are  "contains, is, is not, less than, more than, under, not under"


in many case "match regular expression" would improve search and make selection criteria interface much easier.


select * from table where  field regexp SomeregularExpression


+30
Commencé

Add patch panel in network assets

magaiverpr il y a 8 ans mis à jour par Michał Panasiewicz il y a 3 ans 5

Today we have to do a "workaround" to control if I have a patchpanel in my network infraestructure. It will be cool if there an option to add path panel in the port manager of assets.