Now in clusters you can define the items (PC or networks) that can be part of the cluster but from the Item's card is not possible to see if it is part of a cluster. I think it is useful to have this info.as it si for certificates, domains, contracts...

Ethernet ports can be connected to a device, but aggregated ports are missing the "connect to" option. This would be helpful for complete overview over the network. I want to know which switch trunk is connected to which server trunk - not only which physical interfaces.

IImplements a full-text search engine that can search across all tickets and the fields they contain.

When I enter the Setup - Components menu and select some type of component (e.q. Processors), I would like to be able to add Number of Items in the columns settings.

Rationale: to know, how many of each model of component we have.

We would like to suggest one option to activate the possibility to only close the ticket after 100% of the approvals, in case with more than one users responsible for the approvals.

Hey folks.

Currently, the only way to restrict if an ITIL dropdown is being shown while creating a ticket, is to make use of a sub-entity.

This is rather suboptimal solution (its suboptimal for almost anything to depend on different sub/entity).

We do not wish to have the default users being able to see/choose ALL of the ITIL dropdowns, since some of them are supposed to be internal to the teams using them. But those teams may also have ITIL dropdowns that MUST be visible to anyone. If they create an entry, it will be visible only for them (since its in their sub-entity).

Which makes it absolutely terrible to manage them.

Hello currently I would like to receive an email notification on GLPI with the number of tickets that is open and the number of tickets closed on each month of the year. Having no knowledge of this subject

It would be nice to have the Assigned To field be splitted in Assigned Group and Assigned Technician. I believe it has long been like this and it would be it as an option and/or improvement.

About the e-mail functionality, in my system the Requester and Observer receives the Answers update individually, this confuses them that they are the only one receiving the update from the technician. Wouldn't it be nice to have a one e-mail thread that already includes both requester (To) and observers (CC)?

Lastly, can the ID of ticket type Request and Incident be different? It is just plain numbers and having a naming convention would just be nice. (i.e. INC-#######, I-#######, SR-#######, R-########, etc.)

Hello,

Today in GLPI, there is an option to pre-select me as ticket technician. 

It would be perfect to have an option to pre-select me as task technician.

Thank you,

Regards,

Tomolimo

It would save a lot of time to have the option to save the filters used in the kanban view, similarly to the existent one in the classic tickets view. Now you have to enter the search items every time you open the kanban view.