Hello, I would like to suggest an improvement in the location part of GLPI, which allows to define if a location can be related to a ticket or not. The goal is to force the user to choose the most specific location, especially when using multiple hierarchical levels of location, such as city > branch x > floor > room.

This would facilitate the management of tickets, avoiding that the user chooses a generic or incorrect location, and allowing to filter tickets by location more easily. It would also help to avoid unnecessary trips or surprises when attending a ticket in a certain location.

I believe that this functionality would be useful for many users of GLPI, and I hope that it can be implemented in a future version. 

Thank you for your attention.

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Título: Permitir definir se uma localização pode ser relacionada a um chamado ou não

Texto:

Olá, eu gostaria de sugerir uma melhoria na parte de localização do GLPI, que permita definir se uma localização pode ser relacionada a um chamado ou não. O objetivo é poder forçar o usuário a escolher a localização mais específica, em especial quando se utilizam vários níveis hierárquicos de localização, exemplo cidade > filial x > andar > sala.

Isso facilitaria o gerenciamento dos chamados, evitando que o usuário escolha uma localização genérica ou incorreta, e permitindo filtrar os chamados por localização mais facilmente. Também ajudaria a evitar viagens desnecessárias ou surpresas ao atender um chamado em uma determinada localização.

Eu acredito que essa funcionalidade seria útil para muitos usuários do GLPI, e espero que ela possa ser implementada em uma versão futura.

Obrigado pela atenção.

It would be useful to be able to link multiple groups to an asset.

There are cases where multiple teams use an asset and having this possibility would be useful as we could have visibility of which assets a group uses and vice versa which groups use an asset. For example, during maintenance interventions, I can see who uses the asset and notify only those groups.

When the string of the item "Group in charge of the hardware" is too large, overlapping the item in the next column.

See the image below:

When reduce the font size by the browser the interface looks like this:

Create new options on schedule in recurrent tickets, e.g.

"Create ticket in the last friday of the month"

"Create ticket in the second thursday of the month"

Have the ability to manage in profile configuration so that standard users (who have the simplified profile interface) can see changes, problems, and projects. (ITIL object) Without being able to modify.

Would be nice if we could transfer Component Items (e.G. Simcards) between entities or at least between Components in different Entities.

Modify active directory user information directly from glpi, unlock account or reset password can be vert Helpfull  for  helpdesk user.

Describe the bug

Some users want the saved searches to recall the list of the displayed columns, which is logical and intuitive,  so they can use this them as reports which can be exported later into PDF or Excel format.

Page(s) URL

http://localhost:8080/glpi/front/computer.php

To reproduce

Steps to reproduce the behavior:

1. Go to [Assets/Computers]
2. Make a search by criteria and personalize which list of columns you want to view.
3. Save this search by clicking on the star icon next to [search] button
4. Try other searches using other list of criteria and different list of viewed columns.
5. Try now to run the saved search by clicking on the big star close to logout button on the top-right side.
6. Error : the saved search recall criteria but not the list of columns.

Expected behavior
Want to recall the list of columns.

Hi

It would be very useful to have an dark theme. Dark theme preserves our eyes.

Dears, good morning!

I'm using version 9.1.4 of GLPI, however I'm discussing a situation I'd like to share.

For example: a requester opens a ticket in the GLPI, the technician assigns the ticket to him and begins the attendance.

The technician records a private follow-up on the ticket with an attached document, the follow-up is hidden to the requestor, but the attached document is visible to all.

The technician records a private task on the ticket with an attached document, the task is hidden to the requestor, but the attached document is visible to all.

Is there a way these attached documents respect the privacy status of tasks and follow-ups? Because there are documents related to the ticket, in which only the technical team can view.

I consider it important to develop this function of choosing the visibility of documents attached to calls.