Welcome to GLPi feature request service.
Please check if the feature has not already been requested.
If not, please describe it

+7

Moving Item (to room) depending on what switch port it was detected

Megachip 8 years ago updated 6 years ago 2

Is there any way to automatically change the location of an asset depending on the switch port it was detected (and the network outlet which is connected to that port?)

+7

Preventive equipment maintenance

Daniel Alves 8 years ago updated by Curtis Conard 2 years ago 1

Check the possibility of routine creation for preventive equipment maintenance, with calendar and check list.

+7

I want an email with only the updated fields of the ticket on ticket update

Divya 8 years ago 0

Hi,


Is there a way of getting the updated tickets with just the updated information? I want an email with only the updated fields of the ticket on ticket update.


Thanks

+7

Message session expired

Configure the message, "Your session has expired" in the login page, once it is redirected to the login page.


Show the message, "Your session has expired" in the login page, once it is redirected to the login page, when session is expired.


Image 108


+7

UNC link for documents and files

Nicolas 8 years ago updated by Jean Gaudreau 6 years ago 1

Add the possibility of saving a UNC link in the documents tab of a hardware, software, project ... To use documents already centralized on a file server and to be able to use the notion of working folder in projects

+7

Possibility to add a group as watcher on the simplified interface

artuso daniele 8 years ago 0

Possibility to add a group as watcher on the simplified interface, at the moment is possible to do it only in the standard interface

+7
Completed

multiple sorting

clovis coruble 8 years ago updated by glpi 7 months ago 5

It would be really nice to be able to apply multiple sorting on tickets and others things.

For example sorting ticket by type first and then by priority.
So the ticket would be sorted like this:

  • First all the request, sort by priority.
  • Then all the incident, sort by priority.

This is possible directly in sql, so I guess this is also possible directly in GLPI :
SELECT * FROM `glpi_tickets` ORDER BY `glpi_tickets`.`TYPE` ASC, `glpi_tickets`.`PRIORITY` ASC;

Of course the "TYPE" and "PRIORITY" do not have this name in the DB, but I think this could be done ?!


Thank you in advance !
Best regards.

+7

add a button transfer on ticket form

Yannick 9 years ago updated by Sebastien 9 years ago 3

add a button transfer on ticket form to facilitate the transfer to another entity

+7

Business rules: add validation state in criterias

MAEuser 9 years ago 0

It would be nice to have added the criteria "validation state" in the ticket business rules.

This way, when a validation is needed, I could set a rule freezing the SLA until the ticket goes back to the treating service.


thnks

+7

Ticket assignment rule option to check calender

Armin 9 years ago updated by Abel Guzmán Sánchez 7 years ago 1

We would need a function to assign tickets different, depending on the time.


Example:

From 7 am until 4:30 pm first level group is assigned but the remaining time the second level should get the tickets direct.