Welcome to GLPi feature request service.
Please check if the feature has not already been requested.
If not, please describe it

+7

add a button transfer on ticket form

Yannick 8 years ago updated by Sebastien 8 years ago 3

add a button transfer on ticket form to facilitate the transfer to another entity

+7

Business rules: add validation state in criterias

MAEuser 9 years ago 0

It would be nice to have added the criteria "validation state" in the ticket business rules.

This way, when a validation is needed, I could set a rule freezing the SLA until the ticket goes back to the treating service.


thnks

+7

Ticket assignment rule option to check calender

Armin 9 years ago updated by Abel Guzmán Sánchez 7 years ago 1

We would need a function to assign tickets different, depending on the time.


Example:

From 7 am until 4:30 pm first level group is assigned but the remaining time the second level should get the tickets direct.

+7
Completed

Rich text and picture WYSIWYG editor (CKEditor) to add picture from HDD

Jérôme STIVAL 9 years ago updated by glpi 8 years ago 2

Remplacer l’éditeur WYSIWYG (même celui de la version 9.1RC2) par CKEditor :

- Permettra d'ajouter une image depuis son HDD vers le serveur GLPI...


Replace the WYSIWYG editor (even that of 9.1RC2 view) by CKEditor:

- Will add an image from the HDD to the GLPI server ...


Demo : http://ckeditor.com/demo


Image 62

Image 64

Image 63



Or the same like using on the userecho.com website ?


I read all the articles :





+7

personal / global view

Lucas L 9 years ago updated by tuxxic 2 years ago 2

Hi,

Is it possible to add a button to swith between global and personal view ? For now, if a personal view is defined we need to delete this one to display global view.


Topic on GLPI's forum : http://forum.glpi-project.org/viewtopic.php?id=154548

+7

Add many actions in rules ticket

Oyabi 9 years ago updated by Tomolimo 9 years ago 1

Hi,
I use a lot your mail ticket creator and it's a really great tools but I think some actions are missing.
Indeed, I can't create a ticket an assigning some information like a machine id in a mail.

If I create a rule like this :

  • Criterion : descriptions contains --1845
  • Actions : add the PC with id 1845 to this ticket. or something like:
  • Criterion : descriptions contains @@14
  • Actions : set the duartion of the ticket to 14 days.

Do you think it's possible to implement this features ?

Best Regards.

+7
Under review

Split email notification informations

Walid Nouh 9 years ago updated by glpi 6 years ago 3

Ability to split notification informations (admin email, signature) for helpdesk & inventory.

In some cases, it's not managed by the same service, so emails must not be sent with the same email & signature.

+7

Using the graphic code (CAPTCHA) on the login page

François Legastelois 9 years ago 0

Hi,


The idea is to make possible the activation of a captcha on the login page of GLPI.

Use an existing library (example, google recaptcha with setting the SiteKey in glpi configuration) or internal development glpi.


Regards,

+7
Completed

asset : management TAB : destruction date

yves tesniere 10 years ago updated by glpi 9 years ago 2

Since this tab manages buy date, value, warranty, It should also manage Destruction date or something equivalent to follow which assets are destroyed.

Status "destroyed" can be used but can not help for answering : wich asset was detrroyed last year ?,

+7

Add mandatory fields for assets.

Alex W 10 years ago updated by asdf 6 years ago 5
Add mandatory fields for assets.