Your comments

Good idea: especially because as there is a checkbox: one wants to click on it.

In this case: how can you manage localization per receiver?

Moreover it should be possible to define masks everywhere in GLPI, and not only for MAC addresses!

I'm currently working on the migration, but cannot give you any schedule,

keep an eye on the thread :)

regards

Hello

Actually we are doing the same to know if a ticket is managed internally or externally, using task categories to sort tickets.

Regards

Tomolimo

Do you mean immediately?

Or should it be like a garbage collector (from time to time) running within a cron?

If it is done immediately, imagine that you unlink a doc with the idea to link it to another ticket: in the meanwhile it would have disappear...

Sometimes it is possible: it is called "branding" or cutomize :)

And when a Ticket is solved several time (due to a not approved solution), then record the first solver or last solver (this should be a global setting).