Enable a plugin that generate a mindmap of the a incident or requirement or even a entity

Bonjour,

Il existait auparavant un plugin permettant d'ajouter les tâches plannifiées à son agenda Outlook.

Actuellement, on peut ouvrir le planning dans outlook mais dans un calendrier à part. Ceci n'est pas pratique pour l'organisation du calendrier de chaque technicien

Est il possible d'intégrer cette fonctionnalité ?

Bonjour,

Concernant les notifications, la balise ##ticket.urlapprove## pointe actuellement vers l'onglet Ticket (la page générale du ticket) et non vers l'onglet Traitement du ticket. Cela permettrait pourtant à l'utilisateur d'accéder en un clic à l'approbation ou au refus de la solution depuis le mail de notification.

Merci

• assign persons to task of project
• define dependencies of tasks
• define constraints of tasks ou projects
• Automatic increment project % finished when task % are incremented

In Assistance > Tickets, add an actor assigned to supplier in mass actions

Today, when you have a root entity and several child entities, whenever you add any item to the child entities, it ends up being shared with all of them. However, there should be an option to create an exception. Currently, you are forced to share with al

Today in the Administration > Inventory menu, we have 2 ways of interacting with equipment through the status that would be considered a life cycle of the equipment as a whole

The first of them, the clearest, is the default status, perfect, it is applied to practically all classes of devices that have direct inventory (Agent + SNMP): Computers, Printers and Network Device

And the second way in the same menu, at the end of the page, is called "Agent cleaning", using the "Change status" action
Today this second menu works only for computers, although the default status is applied to computers, printers and network devices

My suggestion would be to include these 2 types of device: Printer + Network Device, so that this menu could change its status, just like it already happens with computers

Or that this option was created right below this same menu, allowing you to select whether or not to use these other inventories as an option.

The logic behind this is that if the computer is necessary to have a certain level of control over its life cycle automatically, because printers and network devices that already come from SNMP inventories cannot also have the same support.

Add more possiblity to manage contratcs :

- add users/groups in charge of contratcs

- send notifications to the groups/users in charge

- auto-create tickets when contratcs expired, Ticket assigned to groups/users in charge

Hello,

INITIAL OBSERVATION

The Rules engine for assigning an item to an entity stops at the first rule checked, so it can't automate several actions to follow, each with its own type of criteria. The Business Rules engine for assets can do this, but the types of criteria and actions are limited. As for the Dictionaries engine, it can only act on the same type of data as the criterion. All this works very well, but lacks the flexibility to write richer rules.

SUGGESTED DEVELOPMENT

Can we expand data types available in criterion on business rules actions for assets?

Examples of additional criterion types :

• Name
• Model
• or any type of data that GLPI-Agent can retrieve
•  ...

Examples of additional action types :

• Assign group
• Assign Computer type, Printer type, Monitor type ...
• ...

CASE STUDIES

For example, I'd like a regular expression on the Computer Name to define an Inventory Number, and another regular expression on the same Computer Name to define the Group in Charge.

Example: a Computer named XXX-A-123456 will have the Group in Charge A and the Inventory Number 123456 (a rule for assigning an item to an Entity is already based on the code XXX).

I also want a criterion on the Model of a Computer (or Printer, Network Device, Monitor, etc.), possibly associated with its Manufacturer, to define its Type.

Examples:

• if a Computer Model contains the expression AIO or iMac, then its Type is All-in-One
• if a Computer Model contains the expression book, then its Type is Portable
• if a Printer Model contains the expression ColorLaserJet, then its Type is Color Laser Printer
• if the Manufacturer of a Monitor is Epson and its Model begins with EB, EF, EH or CO, then its Type is Video-projector.

If you're interested in this suggestion, do you think this development is possible?

Thank you.

Note: this post is translated from french with DeepL Translate and was also posted in french on the GLPI-Project forum :

https://forum.glpi-project.org/viewtopic.php?id=289646