On 9.2 with the racks plugin I've the following tech calculations per rack:

They are necessary for electrical and climate planning.

I've missing some of these values in 9.3, others are unclear.

Missing

- Amps

- but/h

Unclear:

- Weight (gram, kilogram?)

- Depth 1/2 vs Is half rack

This idea assumes that these others have been taken into account.

• Improve Search Options of IT Assets - Improvement #1 - Add denial of first conditional
• Improve Search Options of IT Assets - Improvement #2 - Add associative property explicitly

This is the idea.

It is simple and powerful new feature based on Improvement #1 and Improvement #2. It would allow make queries like this one.

In other words:

Computers with processor "Intel Core i5" and operating system "Microsoft Windows XP" or with processor "Intel Core i3" and operating system "Microsoft Windows 7" with a monitor Dell or HP with a size between 17 and 23 inches and HDMI connector and a printer USB which doesn't have network connection properties.

Does anybody else like this idea? ;)

Best regards,

If a user moves between different entities, he or she has permissions in those entities, if he or she sends an incident or request from an entity where he or she is not physically present at the time, the technician, supervisor or administrator does not have the option to Change the entity to which that incident or request belongs.

Dear Community, we are facing a issue with email notification regarding inclusion of images within the html notification.

We often log tickets and assign them to suppliers.

The supplier will inform me in writing what tasks were done and we transcribe this into our ticket. This means the task author is myself and not the supplier.

If we could have the task by option be expended to groups and suppliers we can clearly see what tasks are done by whom and who's time is used to complete that task.

Collect all the plugins official and unofficial of the GLPI and Show into the Plugin option avoiding search, research, upload by ftp/scp, change the permissions, put in the right folder, install and enable the "plugins", test and pray.... it's just better see what plugins exist and is more easy just Select, install and Enable plugins proved and aproved by the community. Even put in another option the integrations with another apps like Fusion Inventory, OcsInventory NG, Process Maker, Shinken, Zabbix, Nagios, Puppet etc... What do you think Comrades?

Hello,

I am a user of GLPI and I would like to suggest a new feature for version 10: the management of service routes.

This feature would allow fleet managers to plan, optimize and monitor the routes of vehicles and drivers, taking into account factors such as the customer's address, time constraints, tolls, traffic conditions and necessary breaks.

The benefits of this feature would be:

• Cost reduction: route optimization could reduce fuel consumption, vehicle wear and tear, and driver travel time.
• Increased productivity and quality of service: managers could ensure that services were performed in a timely manner and to the expected quality.
• Improved customer and driver satisfaction: customers would be satisfied with the faster and more efficient service, and drivers would be satisfied with the reduced travel time and increased safety of the routes.

The feature could be integrated with the ticket module, so that managers could assign tasks to drivers, track the status of services and generate performance reports. In addition, the feature could be compatible with navigation apps, such as Google Maps or Mapbox, to facilitate driver guidance on routes.

Here are some additional features that the feature could have:

• The ability to relate multiple tickets to a route, in order to group services by proximity, priority or other criteria.
• A route scheduling system, integrated with the GLPI scheduling system, so that managers could define the dates and times of the routes, as well as the time windows for each service.
• The ability to approve routes, so that managers could validate the routes proposed by the system or make manual adjustments, if necessary.
• The definition of technicians, vehicles, the number of seats in the vehicle and other resources needed for each route, in order to ensure the efficiency and safety of operations.

I believe that this feature would be a valuable addition to GLPI, as it would contribute to the improvement of the efficiency and quality of the services provided by companies.

Sincerely,

Eduardo Spinola

Olá,

Sou um usuário do GLPI e gostaria de sugerir uma nova funcionalidade para a versão 10: o gerenciamento de rotas de atendimento.

Essa funcionalidade permitiria aos gestores de frotas planejar, otimizar e monitorar as rotas dos veículos e dos motoristas, levando em conta fatores como o endereço do cliente, as restrições de horário, os pedágios, as condições de tráfego e as pausas necessárias.

Os benefícios dessa funcionalidade seriam:

• Redução de custos: a otimização das rotas poderia reduzir o consumo de combustível, o desgaste dos veículos e o tempo de deslocamento dos motoristas.
• Aumento da produtividade e da qualidade dos atendimentos: os gestores poderiam garantir que os atendimentos fossem realizados no tempo adequado e com a qualidade esperada.
• Melhoria da satisfação dos clientes e dos motoristas: os clientes ficariam satisfeitos com o atendimento mais rápido e eficiente, e os motoristas ficariam satisfeitos com a redução do tempo de deslocamento e a maior segurança das rotas.

A funcionalidade poderia ser integrada com o módulo de tickets, para que os gestores pudessem atribuir as tarefas aos motoristas, acompanhar o status dos atendimentos e gerar relatórios de desempenho. Além disso, a funcionalidade poderia ser compatível com aplicativos de navegação, como o Google Maps ou o Mapbox, para facilitar a orientação dos motoristas nas rotas.

A seguir, são apresentadas algumas características adicionais que a funcionalidade poderia ter:

• Possibilidade de relacionar vários tickets a uma rota, de forma a agrupar os atendimentos por proximidade, prioridade ou outros critérios.
• Sistema de agendamento de rotas, integrado ao sistema de agendamento do GLPI, para que os gestores pudessem definir as datas e os horários das rotas, bem como as janelas de tempo para cada atendimento.
• Possibilidade de aprovação das rotas, para que os gestores pudessem validar as rotas propostas pelo sistema ou fazer ajustes manuais, se necessário.
• Definição dos técnicos, dos carros, do número de vagas no carro e de outros recursos necessários para cada rota, de forma a garantir a eficiência e a segurança das operações.

Acredito que essa funcionalidade seria uma valiosa adição ao GLPI, pois contribuiria para a melhoria da eficiência e da qualidade dos atendimentos prestados pelas empresas.

Atenciosamente,

Eduardo Spinola

Hello dear friends.
Many thanks to you for the development and improvement of the GLPI.

GLPI provides very convenient templates for solution and comments in tickets.

It is very convenient and simplifies and speeds up the work with tickets.
But it is very inconvenient that the template functions are not provided for sending a validation request.

It would be nice if you could add the ability to use templates for validation requests similar to follow-up or ticket solutions.
It would also be convenient if you could specify a specific approver for each validation request template.
We, as well as all GLPI users, would be very grateful if you could implement this template function in a validation request.