The ability to choose who can use each solution and tasks templates.

In the knowledge base we have the ability to choose the targets which can see some items. We could put that function also on the Solution and Tasks templates. What do you think?

Integrate GLPI with No Machine NX Remote Destokp, a real alternative to Teamviewer:

https://www.nomachine.com/

NoMachine NX is an enterprise-class solution for secure remote access, desktop virtualization, and hosted desktop deployment built around the self-designed and self-developed NX suite of components. Thanks to its outstanding compression, session resilience and resource management and its integration with the powerful audio, printing and resource sharing capabilities of the Unix world, NX makes it possible to run any graphical application on any operating system across any networkconnection.

NX is SSH encrypted, has random cookie generation, and is compressed for speed. Free version is available to everyone, and enterprise and server editions are available at cost.

Create a new notification template tag for the solution author that shows up in the Processing Timeline.

I appreciate it very much if there are more users fields of options to synchronize with the existing information in Active Directory in "Setup->Authentication->LDAP Directorys->MY AD CONFIGURATION>Users", combined with Administrations-> Users.

For example:

In "Administrations->Users->MY USER FROM AD->User", there is the "LOCATION" field, but in "Setup->Authentication->LDAP Directorys->MY AD CONFIGURATION->Users", there is no field with this option so I can sync from AD this information.

Thus, other options that would be important to sync with AD:

Enable Single Sign On, OAuth 2, SAML, Open ID, Social Login with:

Single Sign On

Red Hat Single Sign On

Centralized Management

For admins and users

Adapters

LDAP and Active Directory

Social Login

Identity Brokering

High Performance

Clustering

Themes

Password Policies

https://pkijs.org/

PKI.js

PKIjs is a pure JavaScript library implementing the formats that are used in PKI applications (signing, encryption, certificate requests, OCSP and TSP requests/responses). It is built on WebCrypto (Web Cryptography API) and requires no plug-ins.

Some examples:

https://pkijs.org/#examples

Signature verification and PDF sign example:

https://pkijs.org/examples/PDFexample.html

https://mozilla.github.io/pdf.js/

PDF.js

A general-purpose, web standards-based platform for parsing and rendering PDFs.

https://github.com/mozilla/pdf.js/issues/4743

We have implemented both signing and signature verification of PDFs in browser using https://pkijs, you can see an early signature verification demo here: https://pkijs.org/examples/PDFexample.html we have not yet integrated with PDFjs but will be doing that in the not so distant future. Our intention is to release most of this as OSS and give back any changes to PDFjs that are necessary to make integration smooth.

Can you please make a feature to allow documents to be made private in a ticket.

Every now and again we need to attach a documents to a ticket that contains private information.

As documents are not private we have been saving these documents into our departments shared network drive.

Not saving these documents to the ticket often causes issues if the case is reviewed at a later date.

Let's say someone creates a ticket in our system. We may need to be contact 3th parties for the ticket. We perhaps would contact someone else (his boss, a supplier) through mail. In GLPI you have to do that through other means, and log the result in GLPI once done. 

The problem with this is that it's much harder to have teams working on a ticket, as some info is handled outside the ticket. 

GLPI could allow the agent to pick a user to send a mail to. (This mail could be marked as private even by adding something to the mail, that way a reply would be private too). 

This is something that is handled for example in OTRS in a very good way.