Is there any way to automatically change the location of an asset depending on the switch port it was detected (and the network outlet which is connected to that port?)

Check the possibility of routine creation for preventive equipment maintenance, with calendar and check list.

Hi,

Is there a way of getting the updated tickets with just the updated information? I want an email with only the updated fields of the ticket on ticket update.

Thanks

Configure the message, "Your session has expired" in the login page, once it is redirected to the login page.

Show the message, "Your session has expired" in the login page, once it is redirected to the login page, when session is expired.

Add the possibility of saving a UNC link in the documents tab of a hardware, software, project ... To use documents already centralized on a file server and to be able to use the notion of working folder in projects

Possibility to add a group as watcher on the simplified interface, at the moment is possible to do it only in the standard interface

It would be really nice to be able to apply multiple sorting on tickets and others things.

For example sorting ticket by type first and then by priority.
So the ticket would be sorted like this:

• First all the request, sort by priority.
• Then all the incident, sort by priority.

This is possible directly in sql, so I guess this is also possible directly in GLPI :
SELECT * FROM `glpi_tickets` ORDER BY `glpi_tickets`.`TYPE` ASC, `glpi_tickets`.`PRIORITY` ASC;

Of course the "TYPE" and "PRIORITY" do not have this name in the DB, but I think this could be done ?!

Thank you in advance !
Best regards.

add a button transfer on ticket form to facilitate the transfer to another entity

It would be nice to have added the criteria "validation state" in the ticket business rules.

This way, when a validation is needed, I could set a rule freezing the SLA until the ticket goes back to the treating service.

thnks

We would need a function to assign tickets different, depending on the time.

Example:

From 7 am until 4:30 pm first level group is assigned but the remaining time the second level should get the tickets direct.